Mariya Petrova
@mariyapetrova
Ambitious high-end sales/customer associate with proven business development experience.
What I'm looking for
I am a dedicated professional with a Master’s degree in Business and Planning, specializing in high-end sales and customer service. My experience spans over two years in luxury retail and private services, where I have consistently demonstrated my ability to meet and exceed client expectations. I pride myself on my professionalism, reliability, and the high standards I maintain in all my endeavors.
Throughout my career, I have successfully built my own businesses in both London and Bulgaria, showcasing my entrepreneurial spirit and resilience. My roles have included KYC analyst and supportability risk specialist, where I honed my analytical skills and attention to detail. I am passionate about continuous professional development and seek a challenging role that allows me to grow within a prestigious organization.
Experience
Work history, roles, and key accomplishments
KYC Analyst
Teleperformance
Nov 2023 - Present (1 year 6 months)
As a KYC Analyst, I complete onboarding for new clients by reviewing documentation and data. I develop knowledge of AML/BSA regulations and perform KYC screenings to determine client risk profiles, ensuring compliance with global procedures.
Supportability Risk Specialist
Teleperformance
Nov 2023 - Present (1 year 6 months)
In my role as a Supportability Risk Specialist, I verify merchant applications, validate identities, and ensure compliance with client guidelines. I analyze data to suggest operational improvements and communicate findings to stakeholders.
Childcare and Housekeeping
Self-Employed
Jul 2014 - Nov 2023 (9 years 4 months)
Managed childcare and housekeeping for private clients, ensuring high standards of care and cleanliness. Built a client base through referrals and handled various household tasks while maintaining positive relationships with families.
Property Supervisor
Flying Jamon
Feb 2017 - Mar 2020 (3 years 1 month)
Supervised property operations, including maintenance and tenant relations. Ensured properties met required standards and handled tenant complaints effectively while maintaining positive relationships with property owners.
Sales and Product Design
Maison Samadi LTD
Aug 2016 - Feb 2017 (6 months)
Provided high-level customer service and managed bespoke chocolate orders from design to delivery. Worked with high-end clientele and maintained positive relationships while ensuring quality and satisfaction.
Business Owner / Independent Estate Agent
Divided
May 2009 - Jul 2010 (1 year 2 months)
Founded and operated a real estate business, managing client relationships and sales processes. Developed a strong client base through effective communication and marketing strategies in a competitive market.
Estate Agent
Remax
Jan 2007 - May 2008 (1 year 4 months)
Worked as an estate agent, focusing on client acquisition and property sales. Promoted properties effectively and maintained a professional image while ensuring client satisfaction.
Education
Degrees, certifications, and relevant coursework
Academy of Economics, D. A. Tsenov
Master's degree in Business Planning, Business and Planning
2008 - 2014
Achieved a Bachelor's degree in Planning and Forecasting and a Master's degree in Business Planning, focusing on growth and finance. Developed a strong foundation in business principles and financial strategies.
Academy of Economics, D. A. Tsenov
Bachelor's degree in Planning and Forecasting, Business, Finance
2008 - 2014
Completed a Bachelor's degree in Planning and Forecasting, gaining insights into business finance and strategic planning.
High School – Ivan Vazov
High School Diploma, Natural Mathematics
Graduated with a specialty in natural mathematics, laying the groundwork for analytical and problem-solving skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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