Maritza Mondragón
@maritzamondragn
Impulso operaciones, cobranza legal y KPIs para mejorar resultados y eficiencia.
MexicoWhat I'm looking for
En Tu Casa Express coordino más de 300 procesos legales con despachos externos, diseño bases de datos para cartera vencida y desarrollo KPIs, scorecards y reportes ejecutivos. He liderado proyectos de cesión de derechos litigiosos por más de $100 millones MXN y estrategias de recuperación de hasta 115% sobre disposiciones.
También he gestionado operaciones regionales en Banco Azteca, donde elaboré análisis estadísticos, proyecciones, control presupuestal y reportes para áreas comerciales y de cobranza. Durante mi gestión, la región se posicionó entre las tres mejores a nivel nacional.
Mi experiencia en Latin Parts México y HP incluye coordinación comercial, planeación de demanda, CPFR, abastecimiento e inventarios. He mejorado la precisión del forecast de 75% a 90% y reducido faltantes e inventario mediante análisis, controles operativos y mejora continua.
Experience
Work history, roles, and key accomplishments
Operations & Legal Collections Coordinator
Tu Casa Express S.A. de C.V.
May 2020 - Present (6 years 3 months)
Managed operational follow-up on over 300 simultaneous legal processes with external law firms. Designed and administered strategic databases for control, analysis, and tracking of overdue portfolio, implementing recovery strategies achieving up to 115% on dispositions.
Regional Administrative Operations Manager
Grupo Salinas | Banco Azteca
Apr 2019 - Jan 2020 (9 months)
Prepared statistical analyses, projections, and budget control for commercial and collections areas. Supervised regional operational and commercial KPIs, implementing follow-up and control strategies.
Special Accounts & Operations Coordinator
Latin Parts México
Nov 2017 - Apr 2019 (1 year 5 months)
Coordinated commercial projects, tenders, and strategic administrative processes. Implemented KPIs and operational controls for purchase orders and back orders, developing information analysis, forecasts, and supply strategies.
CPFR Executive | Demand Planning & Replenishment
HP (GTC Global Technology Company S.A. de C.V.)
Jan 2014 - Jun 2016 (2 years 5 months)
Implemented CPFR strategies for retail and commercial accounts, developing sell-in/sell-out forecasts and demand planning. Managed over 8,000 item-store combinations to optimize demand planning and inventory.
Education
Degrees, certifications, and relevant coursework
Universidad Humanitas
Licenciatura en Administración, Business Administration
Pursued a degree in Business Administration.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
Skills
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