Looking for a job

Rocio Lozano

@rociolozano

S&OP Specialist at COVIA who cut forecast error to 6–7% and built a strategic demand planning dashboard.

At COVIA, I improved forecast performance by reducing forecast error from approximately 20–30% to 6–7% through methodology standardization, structured analysis, and cross-functional validation. I also developed a strategic demand planning dashboard combining historical demand, forecasts, actual sales, and plant capacity.

I led monthly S&OP planning across commercial, operational, logistics, marketing, and finance teams, and presented results to senior leadership and global stakeholders. Earlier, I coordinated international B2B sales and supply chain operations at LG ELCTRONICS, and managed end-to-end logistics at WIDAGG S.A. DE C.V.

Experience

Work history, roles, and key accomplishments

S&OP Specialist

Covia

Sep 2019 - May 2026 (6 years 8 months)

Improved forecasting performance, reducing forecast error from approximately 20–30% to 6–7% through methodology standardization and cross-functional validation. Led monthly S&OP process and presented results to senior leadership.

S&OP demand planning Forecasting WMAPE Forecast Bias OTIF Inventory Management Capacity Planning Scenario Planning Salesforce Power BI Excel Dashboard Development Stakeholder Management Team Leadership

Part Leader – Sales & Supply Chain

LG Electronics

Dec 2017 - Sep 2019 (1 year 9 months)

Advanced into a management-level leadership role overseeing Sales and SCM activities within an international B2B manufacturing environment. Coordinated commercial and operational planning, aligning customer demand, inventory strategy, and production requirements.

S&OP S&OE demand planning Inventory Management Logistics Cross functional Coordination KPI Monitoring Continuous Improvement OTD%

Key Account Specialist – B2B

LG Electronics

Jun 2015 - Dec 2017 (2 years 6 months)

Managed B2B sales and supply chain operations across eight international markets in Latin America and Turkey, coordinating customer orders, logistics, and fulfillment. Served as liaison between regional subsidiaries and Korea headquarters.

B2B Sales Supply Chain Operations demand planning Inventory Management Logistics Customer Management Sales Reporting S&OP Cross functional Coordination

Financial & Marketing Coordination

SC Capital Humano

Jan 2014 - Jun 2015 (1 year 5 months)

Managed administrative and financial activities, including reporting, analysis, and operational support. Supported marketing strategies and go-to-market initiatives, and led corporate identity and internal communication initiatives.

Financial Reporting Analysis Marketing Strategy Go To Market Internal Communications Cross Functional Collaboration

Logistics Manager

Widagg S.A. de C.V.

Aug 2012 - Oct 2013 (1 year 2 months)

Managed end-to-end logistics operations, including international imports and exports, transportation, inventory, and supplier coordination. Supported process improvements to strengthen service performance and operational efficiency.

Logistics Management International Trade Transportation Inventory Management Supplier Coordination Process Improvement

Accounting Specialist

Lowe's Companies, Inc.

Mar 2011 - Jun 2012 (1 year 3 months)

Managed accounting activities, reconciliations, and financial reporting. Supported budgeting, forecasting, cost analysis, and vendor-related processes.

Accounting Reconciliations Financial Reporting Budgeting Forecasting Cost Analysis Vendor Management