Cassandra Pierre - Operations Support Analyst - Boost Payment Solutions | Himalayas
Cassandra PierreCP
Open to opportunities

Cassandra Pierre

@cassandrapierre

Detail-oriented Fraud Analyst with 4+ years of experience

United States

What I'm looking for

Seeking a challenging role that leverages my expertise in fraud detection and risk management to drive business growth and innovation.

As a seasoned Fraud Analyst, I leverage my expertise in financial data analysis, fraud detection, and anti-money laundering protocols to drive business growth and mitigate risk. With a proven track record of identifying fraudulent activities and improving workflow efficiency, I excel in fast-paced environments that require meticulous attention to detail and strategic problem-solving.

Throughout my career, I have demonstrated a strong ability to analyze complex data sets, identify trends, and develop effective risk management strategies. My expertise in maintaining high accuracy rates in reconciliations and contributing to the implementation of compliance frameworks has earned me a reputation as a trusted and results-driven professional.

I am passionate about staying at the forefront of industry developments, as evidenced by my pursuit of certifications in Google Project Management, Top 10 Skills for FinTech Analysts, Compliance and Regulations for Generative AI, and Cybersecurity Foundations: Governance, Risk, and Compliance (GRC). I am excited to bring my skills and expertise to a dynamic organization that shares my commitment to excellence and innovation.

Experience

Work history, roles, and key accomplishments

BS
Current

Operations Support Analyst

Boost Payment Solutions

Jul 2022 - Present (2 years 11 months)

Identified fraudulent transactions, maintained a 98% on-time delivery rate for client services, and enhanced data validation processes to reduce operational errors and increase fraud detection accuracy.

CG

Margin Trade Support Analyst

Citi Group

Aug 2022 - Feb 2023 (6 months)

Investigated and resolved trade discrepancies, collaborated with risk management teams to detect suspicious trading patterns, and managed a substantial portfolio adhering to AML/KYC protocols.

MU

Ebranch Financial Sales Representative

Municipal Credit Union

Oct 2021 - Aug 2022 (10 months)

Enhanced fraud detection protocols, assisted with the implementation of AML procedures, and streamlined workflows to address suspicious activities.

CB

Personal Banker

Carver Federal Savings Bank

Jan 2020 - Oct 2021 (1 year 9 months)

Managed KYC/AML compliance, conducted transaction monitoring, and implemented enhanced customer verification procedures to reduce fraudulent account openings.

TB

Head Teller

TD Bank

Oct 2019 - Jan 2020 (3 months)

Conducted regular audits, developed and implemented anti-fraud training, and maintained a 99% accuracy rate in daily cash transactions.

Education

Degrees, certifications, and relevant coursework

Cassandra hasn't added their education

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Tech stack

Software and tools used professionally

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