Mario Skinner
@marioskinner
I resolve customer, billing, and technical support needs across healthcare, utilities, government, and financial services.
United StatesWhat I'm looking for
I'm currently supporting WakeMed patients with payments, insurance claims, demographic updates, MyChart technical support, refunds, and financial assistance forms.
I've also served residents and agency members at the Town of Holly Springs and the NC Office of State Controller, processing work orders, utility inquiries, support tickets, training enrollments, vendor payment forms, and email requests through systems including SAP and FIORI.
Across Wells Fargo, Duke Energy, and Time Warner Cable, I've handled payments, account updates, service requests, online-access troubleshooting, technician dispatch, and customer communications. My background also includes child support case support, records processing, Microsoft Office, Epic, ACTS, Compass, and technical support.
Experience
Work history, roles, and key accomplishments
Medical Billing Specialist/ Technical Support
WakeMed
May 2025 - Present (1 year 3 months)
Provided customer service to WakeMed patients, processed payments and insurance claims, updated demographic and insurance coverage, provided technical support for MyChart, processed refunds, and worked in Outlook and Epic system.
Education
Degrees, certifications, and relevant coursework
Elizabeth City State University
Bachelor of Science, Criminal Justice
2012 - 2012
Earned a Bachelor of Science in Criminal Justice from Elizabeth City State University in 2012.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Mario?
You can contact Mario and 90k+ other talented remote workers on Himalayas.
Message MarioGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
