Looking for a job

Mario Serra

@marioserra

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I coordinate European sales operations, portfolios, and commercial strategies that drive profitable growth.

Portugal

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What I'm looking for

I'm looking for a commercial role where I can coordinate sales operations, develop key accounts, use market insights to improve performance, and support growth across international markets.

At AODACi, I coordinate sales operations for a network of 100 representatives across European markets, connecting sales, logistics, and customer service to keep orders moving accurately and efficiently.

Previously at Stricker, I directed sales initiatives, built growth plans, and helped deliver a 50% profit increase through motivated teams, client relationships, and data-driven market insights.

I also bring banking experience from Citi Bank and NatWest in London, where I managed client portfolios, cross-sold financial products, supported loan servicing, and mentored junior colleagues. I work fluently in Italian and English, with good Portuguese, and bring a practical, relationship-focused approach to commercial growth.

Experience

Work history, roles, and key accomplishments

Commercial Sales Coordinator

AODACi

Nov 2023 - Jan 2026 (2 years 2 months)

Led operational coordination and support for a network of 100 sales representatives across European markets. Streamlined sales workflows, analyzed market trends, and implemented compliance protocols.

Sales Coordination Portfolio Management Market Analysis Compliance Order Tracking Cross Functional Collaboration

Commercial Sales Manager

Stricker

Feb 2021 - Aug 2022 (1 year 6 months)

Directed sales initiatives and motivated teams to exceed targets, contributing to a 50% profit increase. Designed and executed strategic growth plans and cultivated key client relationships.

Sales Management Strategic Planning Team Leadership Market Analysis Customer Relationship Management

Banker

Citi Bank

Apr 2017 - Mar 2020 (2 years 11 months)

Applied consultative sales techniques to nurture client relationships and cross-sell financial products. Managed comprehensive portfolios and led community outreach initiatives.

Consultative Selling Cross Selling Portfolio Management Community Outreach

Banker

NatWest

Sep 2015 - Mar 2017 (1 year 6 months)

Administered loan servicing operations ensuring regulatory compliance. Mentored junior staff and conducted financial assessments to recommend banking products.

Loan Servicing Regulatory Compliance Mentor Financial Assessments Banking Products