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Marina LazarML
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Marina Lazar

@marinalazar

Customer success and account management leader for B2B healthcare and tech—helping clients grow through data-driven, hands-on support.

Romania
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What I'm looking for

I want to work in B2B healthcare/tech where I can own accounts end-to-end, support onboarding and renewals, and use CRM and analytics to help clients grow—combining customer success with hands-on digital execution.

I’m an account manager with 18 years of looking after B2B clients in healthcare and tech. I’ve run portfolios of 200 to 300 accounts—doctors, pharmacies and optical stores—with the goal of keeping them happy and helping them grow, not chasing cold targets.

I grew a brand new product from zero to 160 percent of target in six months, took a flagship product to number one in Bucharest, and was named best out of around 150 people. I know the healthcare world from the inside and I know the tools that run it: Veeva, IQVIA, HubSpot, Salesforce, Power BI and Google Analytics.

I also work hands on with digital—from website localisation and e-commerce to shipping a mobile app on time. In every role, I build tailored contact plans, qualify and keep CRM data accurate, run marketing plans across channels, and represent my company through training days, conventions, and congresses.

Experience

Work history, roles, and key accomplishments

AR
Current

Business Development & Account Manager

Alcon Romania

Jan 2024 - Present (2 years 6 months)

Managed a portfolio of optical chains, pharmacies, and distributors from first meetings through renewals and growth, working with eye care specialists to hit annual targets. Localized the Systane Romania website and launched MyAlcon Fitting Hub and Dry Eye Test and Buy apps, representing Alcon at conventions and training events.

CP

Client Success & Digital Marketing

Collective Marketing & Daisy Property

Jan 2021 - Jan 2024 (3 years)

Qualified inbound leads for a US property platform by checking records against the property database and passing verified leads to the client team. Maintained CRM accuracy across US time zones and built digital marketing plans based on performance in Google Analytics.

SA

Senior Medical Representative

Sanofi

Jan 2016 - Jan 2018 (2 years)

Handled around ten visits per day to GPs and specialists and organized presentations and round tables to maintain relationships with key doctors. Was part of the small team that first set up digital marketing at Sanofi.

TP

Senior Medical Representative

Terapia (Sun Pharma)

Jan 2013 - Jan 2016 (3 years)

Covered multiple counties with ten to fifteen visits per day to doctors and pharmacists. Grew a newly launched product from zero to 160% of target in six months, organizing round tables and screenings and ensuring distributors stayed well stocked.

GR

Medical Representative

Gedeon Richter

Jan 2008 - Jan 2013 (5 years)

Visited specialists and GPs across multiple therapeutic areas and built market analyses using CRM tools and Excel. Presented at clinics, round tables, pharmacies, and congresses, and was named Best Medical Representative out of around 150 people.

RP

IT Consultant & Stock Controller (SAP)

Relad Pharma

Jan 2007 - Jan 2008 (1 year)

Set up and maintained IT systems supporting regulated pharmaceutical distribution. Used SAP to keep stock accurate, implemented data protection measures, and worked with sales and pharmacy teams to reduce waste.

Education

Degrees, certifications, and relevant coursework

Politehnica University of Bucharest logoPB

Politehnica University of Bucharest

Master of Science, European Studies and International Affairs

Completed an MSc in European Studies and International Affairs at Politehnica University of Bucharest.

Bucharest University of Economic Studies logoBS

Bucharest University of Economic Studies

Bachelor of Science, Cybernetics, Statistics and Economic Informatics

2003 - 2007

Earned a BSc in Cybernetics, Statistics and Economic Informatics from 2003 to 2007.

Tech stack

Software and tools used professionally

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