Marina Lazar
@marinalazar
Customer success and account management leader for B2B healthcare and tech—helping clients grow through data-driven, hands-on support.
What I'm looking for
I’m an account manager with 18 years of looking after B2B clients in healthcare and tech. I’ve run portfolios of 200 to 300 accounts—doctors, pharmacies and optical stores—with the goal of keeping them happy and helping them grow, not chasing cold targets.
I grew a brand new product from zero to 160 percent of target in six months, took a flagship product to number one in Bucharest, and was named best out of around 150 people. I know the healthcare world from the inside and I know the tools that run it: Veeva, IQVIA, HubSpot, Salesforce, Power BI and Google Analytics.
I also work hands on with digital—from website localisation and e-commerce to shipping a mobile app on time. In every role, I build tailored contact plans, qualify and keep CRM data accurate, run marketing plans across channels, and represent my company through training days, conventions, and congresses.
Experience
Work history, roles, and key accomplishments
Business Development & Account Manager
Alcon Romania
Jan 2024 - Present (2 years 6 months)
Managed a portfolio of optical chains, pharmacies, and distributors from first meetings through renewals and growth, working with eye care specialists to hit annual targets. Localized the Systane Romania website and launched MyAlcon Fitting Hub and Dry Eye Test and Buy apps, representing Alcon at conventions and training events.
Client Success & Digital Marketing
Collective Marketing & Daisy Property
Jan 2021 - Jan 2024 (3 years)
Qualified inbound leads for a US property platform by checking records against the property database and passing verified leads to the client team. Maintained CRM accuracy across US time zones and built digital marketing plans based on performance in Google Analytics.
Digital Marketing Project Manager
Roam Together App
Jan 2022 - Jan 2023 (1 year)
Coordinated a cross-functional team to bring a digital app to launch on time. Led the launch marketing (online and offline), monitored performance in Google Analytics, and adjusted plans based on results.
E-commerce Admin & Digital Marketer
Kordiz.com
Jan 2022 - Jan 2023 (1 year)
Managed brand presence across Shopify, Amazon, Etsy, and eBay, handling catalogue and day-to-day sales operations. Ran SEO and keyword research, and managed social channels and Google Merchant for visibility and sales growth.
Senior Medical Representative
Laboratoires Théa
Jan 2018 - Jan 2022 (4 years)
Managed a portfolio of 200 to 300 accounts across ophthalmologists, optical stores, and pharmacies in Bucharest and nearby counties. Grew the company’s flagship product to #1 in Bucharest market share by teaching first and selling second.
Founder & Organizer (Personal)
See Buy Bye Bazaar
Jan 2015 - Jan 2021 (6 years)
Started and ran a monthly flea market for six years, managing event logistics and growing a loyal customer base. Handled marketing independently through social media and print/press materials and managed all day-of-event operations.
Senior Medical Representative
Sanofi
Jan 2016 - Jan 2018 (2 years)
Handled around ten visits per day to GPs and specialists and organized presentations and round tables to maintain relationships with key doctors. Was part of the small team that first set up digital marketing at Sanofi.
PR & Marketing Strategist
Inifnit Solutions Agency
Jan 2015 - Jan 2016 (1 year)
Led an agency rebrand by aligning design, creative, backend, frontend, and UI teams. Built marketing plans for pharmaceutical clients and ran the campaigns behind them.
Senior Medical Representative
Terapia (Sun Pharma)
Jan 2013 - Jan 2016 (3 years)
Covered multiple counties with ten to fifteen visits per day to doctors and pharmacists. Grew a newly launched product from zero to 160% of target in six months, organizing round tables and screenings and ensuring distributors stayed well stocked.
Medical Representative
Gedeon Richter
Jan 2008 - Jan 2013 (5 years)
Visited specialists and GPs across multiple therapeutic areas and built market analyses using CRM tools and Excel. Presented at clinics, round tables, pharmacies, and congresses, and was named Best Medical Representative out of around 150 people.
IT Consultant & Stock Controller (SAP)
Relad Pharma
Jan 2007 - Jan 2008 (1 year)
Set up and maintained IT systems supporting regulated pharmaceutical distribution. Used SAP to keep stock accurate, implemented data protection measures, and worked with sales and pharmacy teams to reduce waste.
Education
Degrees, certifications, and relevant coursework
Politehnica University of Bucharest
Master of Science, European Studies and International Affairs
Completed an MSc in European Studies and International Affairs at Politehnica University of Bucharest.
Bucharest University of Economic Studies
Bachelor of Science, Cybernetics, Statistics and Economic Informatics
2003 - 2007
Earned a BSc in Cybernetics, Statistics and Economic Informatics from 2003 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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