Open to opportunities

Abigail Novalia

@abigailnovalia

Results-driven Remote Administrative Professional skilled in workflow optimization, event coordination, and asynchronous project support.

Indonesia

Message

What I'm looking for

I’m looking for a role where I can own documentation and operations, coordinate projects smoothly, and support customers with clear communication. I want to streamline workflows with digital tools, stay organized, and grow through continuous improvement.

I am an organized Administrative Professional with 10+ years of experience streamlining operations, managing documentation, and providing high-touch virtual support. I excel at maintaining accurate records, managing complex schedules, and collaborating effectively in remote team environments.

Key Highlights:

Operations & Project Coordination: Supported end-to-end event execution and vendor management, consistently maintaining a 95% execution success rate.
Client Communication: Managed 40–60 client inquiries weekly with empathetic, solution-oriented communication to maintain strong client relationships.
Workflow Efficiency: Streamlined sales reporting, database updates, and record-keeping using Google Workspace, Microsoft Office, and modern productivity tools.

I thrive in autonomous, detail-focused environments where proactive communication, reliability, and strong organizational skills create immediate value.

Experience

Work history, roles, and key accomplishments

Administrative & Operations Coordinator

Sunny Glow Montessori Bintaro

Jul 2024 - Jun 2026 (1 year 11 months)

Managed daily operational scheduling and maintained comprehensive documentation with high precision, supporting classroom operations. Conducted psychological assessment observations and compiled detailed analytical reports using virtual and productivity tools.

Documentation Data Management Google Workspace Psychological Assessment Observation

Administrative & Operations Coordinator

PT. Shaka Anugerah Nusantara

Jan 2021 - Jan 2022 (1 year)

Streamlined sales documentation and reporting, maintaining accurate data entry records and coordinating operational tasks systematically. Used productivity and communication tools to support day-to-day administrative operations.

Sales Documents Reporting Data Entry Microsoft Office Google Workspace Telegram Instagram Canva Capcut

Project & Event Management

Vendor Nbrs Corp

Jan 2018 - Jan 2020 (2 years)

Coordinated sensory workshop design and supported end-to-end event production while managing vendor and client inquiries. Handled customer relations and resolved issues efficiently, maintaining strong customer satisfaction.

Event Coordination Sensory Workshop Design Inquiries Handling Event Production Client Relations Issue Resolution Client Liaison