Abigail Novalia

I bring 10+ years of administrative experience supporting operations, managing documentation, coordinating projects, and maintaining accurate records. I’m known for organized, reliable administrative support, strong customer communication, and efficient virtual collaboration.

In project and event management roles, I coordinated vendor work and supported end-to-end event execution. I handled 40–60 client inquiries weekly, maintained customer relations, and resolved issues with empathetic problem solving—while achieving 95% end-to-end event production.

I’ve also streamlined sales documentation and reporting using productivity tools, improving administrative efficiency. My workflow is supported by strong data entry practices, virtual record keeping, calendar and operational scheduling, and high-detail reporting—using Microsoft Office, Google Workspace, Canva, CapCut, and collaboration via WhatsApp Business and Telegram.

Beyond administration, I’ve led creative, structured classroom operations while supporting administrative duties, including Montessori Teacher Training and psychological assessment observations with detailed analytical reports. I’m motivated by process improvement, continuous learning, and turning complex operations into clear, dependable workflows.