I'm looking for opportunities to improve my skills and continue to help improve LLMs
Marilisa Domingos
@marilisadomingos
Just a girl trying to improve her skills and eager to learn new things.
What I'm looking for
I've developed a strong proficiency in a variety of digital tools and working as a freelancer at Outlier
•LLM evaluation and AI training
•Search Engine Side by Side (Portuguese)
•Fine-tuning the LLMs.
•Voice data entry
•RLHF and Evaluation
•Evaluation Rating Responses
Experience
Work history, roles, and key accomplishments
Backoffice
Manpower
May 2024 - Present (1 year)
Analyzing contracts and obligations, activating company products, and providing support to the sales team.
Customer Service Representative
New Springs
Sep 2023 - Jan 2024 (4 months)
Proactively contacted customers to discuss insurance products and service charges, handling complaints and maintaining records.
Backoffice
Nox-It
Jul 2023 - Jul 2023 (0 months)
Conducted analysis of client contracts ensuring accuracy and compliance, contributing to enhanced customer digital experience.
Backoffice
Incredible Answers
Feb 2021 - Aug 2022 (1 year 6 months)
Conducted analysis of client contracts ensuring accuracy and compliance, contributing to enhanced customer digital experience.
Backoffice
Synergie (Totallink)
Feb 2020 - Feb 2020 (0 months)
Conducted analysis of client contracts ensuring accuracy and compliance, contributing to enhanced customer digital experience.
Customer Service Representative
Randstad
Oct 2011 - Oct 2019 (8 years)
Provided comprehensive support to the commercial team and activated internet products tailored to customer needs.
Backoffice
Select / Randstad (Optimun Negócios)
Aug 2009 - Aug 2011 (2 years)
Analyzed client communications and reviewed contracts for compliance, facilitating the activation of internet products.
Customer Service
Select (Optimun Negócios)
Oct 2008 - Jun 2009 (8 months)
Contacted customers to discuss new services and charges, handling complaints and maintaining customer records.
Customer Service
PT Comunicações
Sep 2007 - May 2008 (8 months)
Delivered outstanding service by addressing customer inquiries and resolving issues promptly, contributing to customer retention.
Event Promoter
Go Prime
Mar 2005 - Oct 2005 (7 months)
Demonstrated product features to audiences and engaged with potential customers through informative Q&A sessions.
Sales Associate
Commerce Stationery Shop
Aug 2004 - Nov 2004 (3 months)
Drove sales of office supplies by offering expert advice and maintaining inventory levels to ensure product availability.
Cafe Attendant
Café Arizona
Jun 2004 - Aug 2004 (2 months)
Fostered a welcoming atmosphere by engaging with customers and providing personalized service while adhering to health and safety regulations.
Customer Service
Pizza Hut
Apr 2003 - Oct 2003 (6 months)
Managed customer orders efficiently and upheld high standards of cleanliness and organization within the restaurant environment.
Education
Degrees, certifications, and relevant coursework
College Amadis
High School Diploma, General Studies
2001 - 2004
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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