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Mari Hynninen

@marihynninen

Communications expert with diverse experience in customer service.

Finland

What I'm looking for

I seek a role that values communication skills and offers growth opportunities.

My name is Mari Hynninen, and I am a dedicated communications expert with a strong background in customer service and project assistance. I have been working in various roles, including as a communications specialist since December 2022, where I focus on enhancing customer interactions and managing diverse communication tasks. My previous experience includes working as a data entry clerk, where I handled customer agreements and ensured accurate data management for a leading electricity company.

With a Master's degree in Literary Studies from Tampere University, I have honed my skills in text processing and translation. My work has involved proofreading product descriptions for e-commerce and translating documents from Estonian to Finnish. I am proficient in various IT tools, including the Office Suite, Procreate, and Figma, which I have utilized in my roles to improve efficiency and communication.

Experience

Work history, roles, and key accomplishments

SO

Tallentaja

Smile Office Oy

Mar 2022 - Jun 2022 (3 months)

Worked as a data entry clerk for Elenia through Smile Office. Responsibilities included processing new electricity contracts and providing customer support.

OO

Toimihenkilö

Opset Oy

Jul 2020 - Dec 2020 (5 months)

Worked on loan finalization projects, focusing on documentation related to housing finance and correcting errors in loan documents.

Education

Degrees, certifications, and relevant coursework

Tampereen yliopisto logoTY

Tampereen yliopisto

Master of Arts, Literature

2021 - 2022

Activities and societies: Worked as a project worker through Smile Office Oy.

Studied in the Master's program in Literature, focusing on language checking of product descriptions for an online store and translating humanities texts from Estonian to Finnish.

Tampereen yliopisto logoTY

Tampereen yliopisto

Bachelor of Arts, Literature

2015 - 2018

Completed a Bachelor's degree in Literature, focusing on various aspects of literary studies.

HL

Hatanpään lukio

High School Diploma

2015 - 2015

Completed high school education with a focus on general studies.

Tech stack

Software and tools used professionally

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Mari Hynninen - Viestintäasiantuntija - Elenia | Himalayas