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@nicolebayona
Social communicator and content creator focused on migrant integration, digital marketing, and social impact.
I am a multilingual social communicator and content creator with experience in intercultural communication, community support, and digital marketing. I have produced Spanish-language journalism and translated local news to serve Hispanic communities in Finland.
My background includes peer support and local guidance for migrants, advising on accessibility for immigrants with disabilities, and coordinating integration workshops. I combine hands-on community work with content strategy to increase reach and trust.
I have supported diplomatic public relations at the Consulate of Colombia, drafted official reports, and helped organise events and protocol during an internship at the Permanent Mission in Vienna. I also bring customer service and community management experience from retail and brand roles.
Currently I am developing advanced social media and marketing strategies through the Social Media Pro program at Haaga-Helia. I seek projects that promote gender equity, sustainability, and improved access to information for vulnerable communities.
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Work history, roles, and key accomplishments
Finlandia Hoy
Feb 2023 - Present (2 years 9 months)
Write and translate Spanish-language local news to inform the Hispanic community in Finland and increase reach for the country's first digital Spanish news platform.
Finlandia Hoy
Jan 2023 - Jul 2024 (1 year 6 months)
Created and translated digital Spanish news content to expand readership among migrants and reported events of interest for the Spanish-speaking community.
Hilma Vammaisten maahanmuuttajien tukikeskus
Oct 2023 - Jan 2024 (3 months)
Provided support for immigrants with disabilities, coordinated activities to enhance accessibility, and promoted rights and social inclusion for disabled migrants.
Finnish Refugee Council
Sep 2019 - Dec 2019 (3 months)
Designed and hosted integration activities, facilitated workshops and peer support groups to assist intercultural families and new residents.
Consulado de Colombia
Jan 2018 - Aug 2018 (7 months)
Supported the Permanent Mission of Colombia in Vienna by drafting reports and official documents and assisting with event organization, protocol, and public relations.
Patty joyas
Jan 2017 - Jan 2018 (1 year)
Managed online community and social presence for a jewelry brand, creating content and engaging customers to grow brand visibility.
Zara Home
Jan 2017 - Oct 2017 (9 months)
Provided customer service and sales support in a retail environment, improving communication and customer satisfaction on the shop floor.
Degrees, certifications, and relevant coursework
Professional Certificate, Marketing/Marketing Management
2025 -
Enrolled in Social Media Pro program developing advanced social media and marketing strategies.
Certificate, Jewelry
2025 - 2025
Completed Jewelry Essentials training covering fundamental topics in jewelry and gemology.
Certificate, Marketing
2024 - 2025
Completed Essentials of Marketing and Sales course focusing on core marketing and sales principles.
Further Vocational Qualification, Customer Service Management
2022 - 2023
Completed a further vocational program in customer service with focus on customer service management.
Course
2020 - 2021
Completed a volunteer course preparing participants for peer support and local guidance roles.
Software and tools used professionally
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