Cole Korese
@colekorese
Reliable professional with 3+ years in customer service roles.
What I'm looking for
I am a dedicated and hardworking professional with over three years of experience in fast-paced office environments. My background includes exceptional communication skills, attention to detail, and the ability to manage multiple responsibilities under pressure. I thrive in both independent and team settings, always committed to delivering quality service and solving problems quickly.
Currently, I serve as a Front Desk Receptionist at My Family Doctor PA, where I manage a high-volume front desk, greet clients, and coordinate check-in/check-out processes. My role involves scheduling appointments, handling phone inquiries, and maintaining accurate records. I take pride in delivering top-tier customer service and resolving issues professionally, ensuring a positive experience for all clients.
Previously, I worked as a Sales Representative at Vector Marketing, where I engaged customers with product presentations and maintained strong customer relationships. My ability to promote products and close sales contributed to the team's overall success. I am eager to bring my skills in customer service, data entry, and organization to a new role where I can continue to grow and make a positive impact.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
My Family Doctor PA
Jan 2022 - Present (4 years 5 months)
Managed a high-volume front desk, greeting clients and coordinating check-in/check-out processes. Scheduled and confirmed appointments, handled phone inquiries, and maintained records. Processed payments and managed billing information while delivering top-tier customer service and resolving issues professionally.
Sales Representative
Vector Marketing
Feb 2021 - Mar 2021 (1 month)
Engaged customers with product presentations and professional service. Promoted products, closed sales, and maintained a strong satisfaction rating while contributing to team sales goals and building strong customer relationships.
Education
Degrees, certifications, and relevant coursework
Cole hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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