Open to opportunities

Kris Herman

@krisherman

Message

I support healthcare offices through scheduling, insurance verification, and patient communication.

United States

Message

What I'm looking for

I'm seeking a remote healthcare administrative position where I can support patients and office operations through scheduling, insurance verification, record management, and professional phone communication.

I've supported patients at ENT Center by managing check-ins, appointment scheduling, insurance verification, calls, and confidential health records.

My front-desk and account experience at Wells Fargo and Dogtopia strengthened my accuracy with records, payments, scheduling, customer communication, and high-volume administrative work. I'm pursuing a Nursing Degree and have completed HIPAA Privacy & Security Training and earned an ICD-10-CM Certificate.

Experience

Work history, roles, and key accomplishments

Bank Teller

Wells Fargo

Processed transactions accurately and maintained customer records using computer-based systems. Handled sensitive financial information while following security and privacy procedures.

Transaction Processing Customer Service Data Entry Records Management Security Procedures Attention To Detail

Front Desk / Customer Service Associate

Dogtopia

Managed front-desk operations including customer accounts, scheduling, payments, and client communication. Balanced and reconciled customer accounts while processing payments accurately.

Customer Service Scheduling Payment Processing Account Management Communication Skills Computer Literacy

Medical Front Office

ENT Center

Managed patient check-ins, appointment scheduling, and insurance verification. Handled inbound and outbound calls to assist patients with administrative needs.

Appointment Scheduling Insurance Verification Patient Communication Data Entry Records Management HIPAA Computer Literacy