Open to opportunities

melany rojas

@melanyrojas

Detail-focused Data Entry Clerk and front desk professional who maintains accurate records and smooth day-to-day operations.

United States

Message

What I'm looking for

I’m looking for a detail-focused role where I can maintain accurate data and support office operations. I want a stable environment that values confidentiality, teamwork, and continuous improvement in healthcare or administrative work.

I’ve built my career across healthcare front desk and data-focused support roles, starting with patient-facing reception work and evolving into high-accuracy data management. I’m comfortable working in busy offices, answering inquiries, and keeping schedules and records organized.

From 2017 through 2024, I supported patients and guests as a Front Desk Receptionist, handling phone coverage, check-ins, and office coordination. I also managed tools like Microsoft Word, Excel, PowerPoint, and Outlook, while maintaining secure front office procedures, supplies inventory, expense records, and appointment calendars.

Since July 2024, I’ve worked as a Data Entry Clerk where I enter, update, and audit data with high accuracy. I verify entries against source documents, apply validation and quality control rules, scan/upload and index documents, cross-check records, and report discrepancies—while following confidentiality and data protection requirements.

Experience

Work history, roles, and key accomplishments

Front Desk Receptionist

Florida Orthopaedic Institute

Jun 2017 - Aug 2020 (3 years 2 months)

Greeted patients, handled inquiries, and checked patients in while answering calls in a timely manner. Managed the office schedule, entered and managed data in company systems, and filed and organized patient records.

Patient Check In Appointment Scheduling Multi Line Phone Systems Data Entry Medical Office Administration File Management Patient Communication