Marieke van der Ven

Managed product compliance and marketplace safety across European markets, reviewed ASINs for EU regulatory adherence, processed seller appeals, and enforced restricted product policies to reduce non-compliance incidents.

Executed sales activities and represented brand products to customers, driving revenue and maintaining client relationships across the Tenerife market.

Provided multilingual customer support for the Harley-Davidson brand, resolving inquiries and improving customer satisfaction through timely, accurate assistance.

Oversaw daily operations, guest services, and staff coordination at a boutique hotel, improving service delivery and maintaining high guest satisfaction in a small-scale hospitality setting.

Supported retail sales operations, assisted customers, managed merchandise, and contributed to store performance and customer satisfaction.

Managed client relationships and business development, coordinated sales activities, maintained customer accounts, and ensured client satisfaction across the portfolio.

Handled public relations activities for the hotel, managing guest communications and promoting hotel services to enhance reputation and guest engagement.

Provided food and beverage service, ensured guest satisfaction, and supported restaurant operations through efficient service delivery.

Operated excursion services, organized tours, and managed customer bookings and logistics for visitors in Tenerife.

Handled travel agent responsibilities including bookings and customer assistance for TUI customers in Tenerife and Kos, improving booking accuracy and customer satisfaction.

Managed restaurant operations, supervised staff, and ensured service quality and customer satisfaction in a fast-paced environment.

Managed front desk, housekeeping, food & beverage, and guest relations, ensuring quality standards and high customer satisfaction across hotel operations.

Completed an intensive Spanish language course at Don Quijote in Guanajuato.

Completed an International Hotel & Hospitality Management program at MBO level 4 with vocational focus on hotel operations and hospitality management.

Completed secondary education at Mondriaan with MAVO/HAVO level focusing on general secondary curriculum.