Open to opportunities

Kara Dosa

@karadosa

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Risk & Fraud Specialist shaping safe growth through high-volume investigations and compliance.

Spain

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What I'm looking for

I’m looking for a fast-paced FinTech role where I can investigate fraud signals at high volume, apply AML/compliance judgment, and deliver strong SLAs through clear risk-based decisions.

I’ve spent most of my career in fast-paced operations roles—first in technical support, then in risk and fraud analysis at Stripe. I’m comfortable working through complex problems, handling high volumes, and making judgment calls under pressure.

At Stripe via Teleperformance, I investigated Tier 1 and Tier 2 risk alerts by analyzing transactional activity and account behaviour, conducting detailed account reviews to support risk-based decision-making across a high-volume case pipeline (about 50–80 cases per day). I execute account actions such as monitoring, restrictions, and escalations in line with internal risk frameworks and controls while maintaining strong SLA performance, and I’ve also trained in fraud prevention and AML principles to strengthen financial crime awareness and detection capabilities.

Experience

Work history, roles, and key accomplishments

Risk Operations Specialist

Stripe via Teleperformance

Jun 2024 - Dec 2025 (1 year 6 months)

Investigated Tier 1 and Tier 2 risk alerts by analyzing transactional activity and account behavior to identify potential fraud and policy violations. Managed a high-volume case pipeline (50–80 cases/day), executed account actions (monitoring, restrictions, escalations), and maintained strong SLA performance while completing fraud prevention and AML training.

Transaction Monitoring Fraud Detection AML Compliance Operations Investigation Case Management Escalations SLA Management

Environmental Educator

GEPEC.EDC

Apr 2023 - Jan 2024 (9 months)

Designed interactive learning activities and coordinated a forest-based summer school programme.

Environmental Education Programme Coordination Summer School Management

Hotel Manager

Viamonde (Hotel Rodania)

Jun 2022 - Nov 2022 (5 months)

Oversaw daily hotel operations, managing front desk, housekeeping, staff scheduling, and guest relations to ensure smooth service delivery.

Hotel Operations Staff Scheduling Guest Relations Service Delivery Team Coordination

Multi Activity Counsellor

Viamonde

Jun 2022 - Jul 2022 (1 month)

Organised and supervised outdoor and adventure-based activities at international school camps.

Outdoor Activity Coordination Adventure Program Supervision International Group Support

English Teacher

English and Adventure Camps

Mar 2022 - Jun 2022 (3 months)

Delivered English language lessons and environmental education content tailored to students’ needs and learning progress.

English language teaching Lesson planning Environmental Education Camp Program Delivery

Sea Turtle Volunteer

ESC Volunteering

May 2021 - Sep 2021 (4 months)

Monitored and protected sea turtle nesting sites and collected and recorded ecological data throughout the breeding season.

Wildlife Conservation Nest Site Monitoring Field Data Collection Ecological Data Recording Volunteering

Erasmus+ Team Leader

Various

Jan 2019 - Jan 2021 (2 years)

Led international teams across Europe, organising workshops, events, and cross-cultural collaborative activities.

Workshop Facilitation Event Planning Team Coordination

Technical Support Specialist

UPC

Nov 2015 - Dec 2017 (2 years 1 month)

Resolved internet, TV, and phone connectivity issues for international customers in English and Hungarian. Managed phone and ticketing queues, maintained customer data in CRM systems, and escalated complex issues to engineering teams to meet team performance metrics.

Customer Technical Support Connectivity Issues Customer Escalation Customer Care Operations Phone Support