Maria Valdez

Managed local office operations, handled expenses and procurement, maintained bank accounts, and assisted with HR tasks. Provided translation support for Chinese staff and ensured smooth office operations.

Managed immigrant and diversity visa appointments, prepared and reviewed documents for adjudication, and provided guidance to ensure accuracy. Coordinated with police departments and medical facilities, issued visas, and handled inquiries regarding various visa processes.

Ensured high-quality service for clients, managed operations, and maintained customer profiles in CRM systems. Strengthened client relationships through regular visits and ensured timely delivery of services.

Set academic standards and prepared lesson plans for English language classes. Adapted teaching methods to meet individual student needs and tracked performance data to improve educational outcomes.

Maintained a professional attitude while addressing customer inquiries and complaints. Processed orders and provided feedback on service efficiency, ensuring customer satisfaction.

Processed financial documents, managed accounts, and created financial reports. Assisted in payroll and ensured compliance with financial policies while maintaining accurate records.