Marianna Grupe
@mariannagrupe
Experienced travel and administrative professional with multilingual expertise.
GermanyWhat I'm looking for
I am an experienced travel and administrative professional with strong multilingual communication skills and a background in booking management, customer service, and team leadership. I have worked across corporate travel (Amadeus GDS), retail travel, and public-sector operations, and I hold an MBA focused on business administration and digital transformation.
I consistently deliver accurate booking and billing processes, train and onboard new staff, and provide IT setup support for new employees. I bring proven strengths in compliance with corporate travel policies, complaint resolution, and translation/interpretation across German, Greek, and English.
Experience
Work history, roles, and key accomplishments
Business Travel Consultant
BCD Travel Suisse AG
Jan 2023 - Present (2 years 9 months)
Managed bookings and complex itinerary changes via Amadeus and Agent Source, ensured compliance with corporate travel policies, and provided client consultation; additionally supported IT setup for new employee laptops.
Administrative Assistant
District Office Lörrach
Dec 2021 - Apr 2022 (4 months)
Led daily operations at a vaccination center, managed administrative registration and documentation verification, and coordinated team workflows to ensure efficient vaccination delivery.
Travel Consultant
Spar mit! Reisen
Nov 2018 - Sep 2021 (2 years 10 months)
Handled back-office travel operations including rebookings, cancellations, payment reconciliation and invoice management, created bespoke travel offers, resolved complaints, and onboarded new staff.
Site Manager
LemoGardendesign
May 2018 - Sep 2018 (4 months)
Managed site sales operations at the State Garden Show, overseeing revenue accounting, cash management, inventory coordination and customer service to meet daily sales targets.
Executive Assistant
TimeOut Bar
Jan 2018 - May 2018 (4 months)
Provided executive support including multilingual communication (German-Greek), administrative tasks, inventory coordination and customer service to support daily operations.
Travel Consultant
Telchis – Sights of Athens
Oct 2016 - Aug 2017 (10 months)
Managed sales and coordination of day tours for cruise visitors, guided tours, handled partner negotiations and customer complaints to ensure positive guest experiences.
Marketing Researcher & Translator
Intex Diagnostika GmbH
Dec 2014 - Mar 2015 (3 months)
Conducted online market research to support promotional campaigns and translated technical manuals between German and English to aid product documentation.
Education
Degrees, certifications, and relevant coursework
AKAD University
Nanodegree, Digital Transformation
2021 - 2021
Grade: 1.7
Completed a Digital Transformation Nanodegree in May 2021 with a grade of 1.7.
IU International University of Applied Sciences
Master of Business Administration, Business Administration
2020 - 2021
Grade: 1.7
Completed a Master of Business Administration through full-time distance learning, graduating in June 2021 with a grade of 1.7.
IUIonian University
Bachelor of Arts, Translation Studies
2012 - 2017
Grade: 8.15/10
Activities and societies: Erasmus exchange at Johannes Gutenberg University Mainz (10/2014–03/2015)
Bachelor of Arts in Translation Studies with specializations in general, medical, legal, technical, and economic translation; participated in an Erasmus exchange at Johannes Gutenberg University Mainz.
JMJohannes Gutenberg University Mainz
Erasmus Exchange, Translation / Exchange Studies
2014 - 2015
Erasmus exchange semester at Johannes Gutenberg University Mainz from October 2014 to March 2015 as part of undergraduate studies.
Lyceum, Pyrgos
General Higher Education Entrance Qualification, General Secondary Education
2009 - 2012
Completed general higher education entrance qualification (equivalent to German Abitur) in June 2012.
Gymnasium, Pyrgos
Gymnasium Certificate, Secondary Education
2006 - 2009
Completed lower secondary education at a Gymnasium in Pyrgos in June 2009.
Primary School, Zacharo
Primary School Certificate, Primary Education
2000 - 2006
Completed primary education in Zacharo in June 2006.
Availability
Location
GermanyAuthorized to work in
Job categories
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