Monika Seyffert
@monikaseyffert
I've delivered international aviation, travel, sales, and customer experiences across multicultural teams.
GermanyWhat I'm looking for
I've represented Deutsche Lufthansa on short- and long-haul flights, delivering personalised service, passenger safety, and composed support in challenging situations.
Across Lufthansa, TUIfly, AviationPower, and airBaltic assignments, I've worked with international passengers, teams, partners, and customer communications in German and English.
I've also built travel and account-management experience at Lernidee Erlebnisreisen, developing tailor-made travel programmes, managing agency and tour-operator relationships, and coordinating the Zarengold Trans-Siberian Railway charter train.
My freelance work spans sales promotion, events, office support, translations, and personal-development coaching. I bring a service-oriented approach, strong organisation, and fluent German, English, Spanish, and French communication.
Experience
Work history, roles, and key accomplishments
Flight Attendant
Deutsche Lufthansa AG
Apr 2016 - Nov 2023 (7 years 7 months)
Provided professional and personalized customer service to international passengers on short- and long-haul flights, ensuring high standards of safety and satisfaction. Worked effectively in multicultural teams and represented the Lufthansa brand globally.
Education
Degrees, certifications, and relevant coursework
EFT-D.A.C.H. Verband e.V.
Certificate in EFT Basic Seminar, Coaching
2011 - 2011
Completed EFT Basic Seminar with certificate.
IFAPP – Institute for Applied Positive Psychology
Assistant, Coach Training, Coaching
2011 - 2011
Served as Assistant for Coach Training.
wingwave Akademie
Certified wingwave Coach, Coaching
2011 - 2011
Certified as wingwave Coach.
wingwave Akademie
Assistant, wingwave Training, Coaching
2011 - 2011
Served as Assistant for wingwave Training.
IFAPP – Institute for Applied Positive Psychology
Assistant, NLP Practitioner Training, Coaching
2010 - 2011
Served as Assistant for NLP Practitioner Training.
IFAPP – Institute for Applied Positive Psychology
Certified NLP Coach, Coaching
2009 - 2009
Completed NLP Coaching Training, certified in systemic and integrative coaching for personal, professional, and emotional development processes.
IFAPP – Institute for Applied Positive Psychology
NLP Master (DVNLP), Coaching
2008 - 2008
Completed NLP Master (DVNLP) Training.
IFAPP – Institute for Applied Positive Psychology
NLP Practitioner (DVNLP), Coaching
2007 - 2008
Completed NLP Practitioner (DVNLP) Training.
Akademie für Kultur und Bildung
Professional Development, Marketing
2007 - 2008
Completed professional development in Marketing in Culture & Services.
bbw Akademie
Trade Fair, Congress & Event Manager, Event Management
2000 - 2001
Completed training as Trade Fair, Congress & Event Manager.
School for Tourism, Frankfurt
IATA Diploma, Travel and Tourism
1994 - 1994
Earned IATA Diploma in International Travel & Tourism Foundation.
inlingua Vocational School
Foreign Language Secretary, Languages
1983 - 1984
Completed training as Foreign Language Secretary in English and French.
Staatliche Realschule
Intermediate Secondary School Certificate, General Education
1968 - 1975
Earned Intermediate Secondary School Certificate.
Availability
Location
Germany
SpainSalary expectations
Job categories
Interested in hiring Monika?
You can contact Monika and 90k+ other talented remote workers on Himalayas.
Message MonikaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
