Maria njambi Mechami

As a results-driven Remote Inbound Sales Representative with over three years of experience, I excel in handling customer inquiries, resolving issues, and upselling products in a remote environment. My proven ability to convert leads and build strong relationships has consistently contributed to increased sales and customer satisfaction. I pride myself on my customer-first approach, which has been instrumental in my success.

In my previous role at Red Lion Global, I managed over 100 customer chats and inquiries weekly, ensuring timely resolutions and assisting clients with product selection and service upgrades. My efforts led to a remarkable 12% monthly increase in conversions. I am tech-savvy and highly skilled in using various CRM tools, including HubSpot and Salesforce, which allows me to maintain accurate customer data and enhance the overall customer experience.