Mariangel Herrera
@mariangelherrera
I verify vacation-club contracts and deliver bilingual customer support across client accounts and sales operations.
Dominican RepublicWhat I'm looking for
At Iberostar The Club, I verify and process approximately 50 vacation-club contracts each month, achieving zero verification errors during full months while keeping documentation accurate and complete.
I support sales representatives and clients in English and Spanish, explaining contracts and account information, managing follow-ups and email communications, and resolving issues across CRM systems, Concord, FlyBack, NewHotel, Google Workspace, Gmail, Google Sheets, Drive, and Adyen.
Experience
Work history, roles, and key accomplishments
Verification Legal Officer
Iberostar The Club
Jun 2022 - Present (4 years 3 months)
Verify and process approximately 50 vacation-club contracts monthly with zero errors, while providing bilingual customer service and supporting sales representatives. Manage client documentation and account information across CRM systems and digital platforms.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed high school education, earning a Bachiller diploma.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Job categories
Skills
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