Looking for a job

Mariana Qarisho

@marianaqarisho

Message

Operations Lead at IDEA Insurance LLC who supported 150+ agents and coordinated 10+ strategic initiatives annually.

United States

Message

At IDEA Insurance LLC, I led a six-person team coordinating operations across multiple departments and supporting more than 150 insurance agents and 25 carrier partners. I also coordinated contracting, licensing, appointments, certifications, and compliance.

At CR Insurance Group, I advanced through progressively responsible roles, culminating in Vice President of Operations. I developed KPI reporting and quality standards, led compliance initiatives aligned with CMS requirements and carrier guidelines, and supported strategic planning and technology improvements.

Experience

Work history, roles, and key accomplishments

Operations Lead

IDEA Insurance LLC

May 2025 - Jul 2026 (1 year 2 months)

Led a six-person team and coordinated operations across multiple departments. Supported 150+ insurance agents and 25+ carrier partners, and developed KPI dashboards and standard operating procedures.

Team Leadership Cross functional Coordination KPI Reporting Process Improvement CRM Administration Workflow Automation Financial Reconciliations Compliance

Vice President of Operations

CR Insurance Group

Apr 2019 - Apr 2025 (6 years)

Directed agency operations across contracting, enrollment, compliance, quality assurance, customer service, and broker support. Developed KPIs, operational reporting, and quality standards, and led compliance initiatives aligned with CMS requirements.

Operations Management Strategic Planning KPI Reporting Compliance Vendor Management Process Improvement Quality Assurance

Purchasing Analyst

Nestlé Purina

Analyzed purchasing data and supported procurement decisions.

Analytical Marketing Manager

RG Capital Media Group

Managed marketing analytics and supported data-driven decision making.

Director of Operations

CR Insurance Group

Managed daily agency operations and cross-functional teams, coordinating work across departments. Designed workflows and established policies, procedures, and quality assurance programs.

Operations Management Team Leadership Workflow Design Policy Development Quality Assurance Training

Deputy Advertising Manager / Purchasing Coordinator

MMC Automotriz

Managed advertising campaigns and coordinated purchasing activities.

Contracting Manager

CR Insurance Group

Managed carrier contracting, agent licensing, appointments, certifications, and onboarding across multiple insurance product lines. Built carrier relationships and coordinated contracting documentation and compliance requirements.

Carrier Contracting Agent Licensing Compliance Relationship Management Onboarding

Sales and Marketing Manager

Recap Investments

Oversaw sales and marketing activities to drive business growth.

Assistant Manager

Karina's Group

Assisted in managing operations and supporting team activities.

Administrative Manager / Medicare Enrollment Specialist

CR Insurance Group

Managed administrative operations and supported licensed agents with enrollment and post-enrollment service needs. Educated beneficiaries on eligibility and plan options and completed CMS-compliant enrollments.

Medicare Enrollment CMS Compliance Customer Service Administrative Management