Mariam Tsalkalamanidze
@mariamtsalkalamanidz
Junior Policy Administration Manager focused on operations, customer support, and growth through diverse experience.
What I'm looking for
I’m currently a Junior Policy Administration Manager at the Customer Support Department, and I’m actively building my career while pursuing a bachelor’s degree in law at CU. I’m driven by the belief that diverse experiences and skills are key to success, so I consistently seek opportunities for professional and personal development.
In recent roles, I’ve supported operations and service delivery across different environments—working as an Operations manager at Insurance Company Alpha and as a Customer support junior manager at Bank of Georgia. I also handled fast-paced coordination as a Concierge at Marjan Plaza Hotel, strengthening my ability to stay organized and service-focused.
I’ve broadened my skill set beyond administration and operations, including Social media manager at AB Shop and Sales representative roles at Unique Property and English Book Education. I’m comfortable working with people, communicating clearly, and translating goals into day-to-day action, whether it’s sales support, customer care, or outreach.
My background also includes legal-focused experience and learning: I completed an Internship in criminal law at Encom company and participated in youth work initiatives like Connect: Countering Online Hate Speech Through Youth Work. I bring strong technical proficiency, emotional resilience, and a team-oriented mindset to every responsibility I take on.
Experience
Work history, roles, and key accomplishments
Junior Policy Administration Manager
Ardi
May 2026 - Present (1 month)
Supports policy administration activities for ARDI’s customer support department. Helps coordinate administrative tasks to keep customer-related processes running smoothly.
Operations Manager
Insurance Company Alpha
May 2025 - Apr 2026 (11 months)
Managed operations for Insurance Company Alpha, supporting day-to-day process execution. Coordinated with internal teams to ensure smooth operational workflows.
English Tutor
Self-Employed
Sep 2023 - Jun 2025 (1 year 9 months)
Provided English language and mathematics tutoring as a self-employed tutor. Delivered lessons and supported student learning through regular sessions.
Social Media Manager
AB Shop
Jan 2025 - Mar 2025 (2 months)
Handled social media management for AB Shop, supporting the brand’s online presence. Assisted with daily content and communication activities.
Sales Representative
Unique Property
Dec 2024 - Feb 2025 (2 months)
Supported sales activities for Unique Property by assisting customers and facilitating inquiries. Contributed to sales outreach and customer communication.
Customer Support Junior Manager
Bank of Georgia
Feb 2024 - Aug 2024 (6 months)
Provided customer support oversight at Bank of Georgia as a junior manager. Helped ensure consistent service delivery and supported issue resolution.
Concierge
Marjan Plaza Hotel
May 2023 - Aug 2023 (3 months)
Worked as a concierge at Marjan Plaza Hotel, supporting guest services. Assisted visitors with day-to-day needs and information requests.
Sales Representative
English Book Education
Aug 2022 - Oct 2022 (2 months)
Served as a sales representative for English Book Education. Supported sales outreach and customer interactions related to educational products.
Administrative Assistant
Sakartvelo Insight
Feb 2022 - May 2022 (3 months)
Provided administrative support at Sakartvelo Insight as an administrative assistant. Assisted with office coordination and day-to-day documentation tasks.
Education
Degrees, certifications, and relevant coursework
Caucasus University
Bachelor of Law, Law
2024 -
Currently pursuing a Bachelor of Law at Caucasus University since Sep 2024.
Ivane Javakhishvili Tbilisi State University
Bachelor of International Law, International Law
2021 - 2024
Studied for a Bachelor of International Law at Ivane Javakhishvili Tbilisi State University from Sep 2021 to Jan 2024.
77th Public School named after Grigol Kobakhidze
General Education Diploma, General Education
Grade: 77
Completed a General Education Diploma at 77th public school named after Grigol Kobakhidze.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Mariam?
You can contact Mariam and 90k+ other talented remote workers on Himalayas.
Message MariamFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
