Mariam Simonyan

I'm an International Customer Support Specialist with a Bachelor of International Relations from Yerevan State University and hands-on experience in customer verification and medical administration. I combine strong organizational skills, attention to detail, and cross-cultural communication to deliver reliable support.

At Digitain LLC I progressed from Customer Data Verification Specialist to International Customer Support Specialist, assisting customers via live chat, email, and calls, and ensuring smooth onboarding and verification for virtual gaming services. Previously, as a medical administrator at Cito Medical Center, I managed scheduling, patient records, office operations and coordination with healthcare staff.

I am passionate about fostering global connections, improving customer experiences, and contributing to efficient team operations. I bring proficiency with tools like Jira, Microsoft Office, Outlook, Microsoft Teams, and collaborative design platforms to support both operational and customer-facing needs.