Open to opportunities

Maria Fernanda Moreno Bautista

@mariafernandamorenob

Message

Bilingual customer service representative with strong communication skills.

Colombia

Message

What I'm looking for

I seek a dynamic work environment that values teamwork and offers opportunities for growth.

I'm María Fernanda, a dedicated professional with a background in customer service and administrative support. My experience as a Legal Administrative Assistant has honed my organizational skills, allowing me to efficiently manage documents and data entry tasks. I thrive in team environments and am always eager to take on new challenges.

In my role as a Bilingual Customer Service Representative, I effectively communicate with clients in both English and Spanish, addressing inquiries and resolving issues promptly. My ability to connect with customers and provide exceptional service is a testament to my commitment to personal and professional growth.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Customer Service Representative

Current

Accedo Technologies

Jan 2023 - Jan 2024 (1 year)

Handled inbound customer inquiries in both English and Spanish, addressing complaints and providing timely responses to ensure customer satisfaction.

Customer Support Problem Solving Time Management

Store Saleswoman

Joy Dancing

Jan 2022 - Jan 2023 (1 year)

Managed customer service in a retail environment, restocked products, and processed payments. Ensured a positive shopping experience for customers.

Customer Service Inventory Management Sales Communication Skills Time Management

Legal Administrative Assistant

EXL

Jan 2021 - Jan 2022 (1 year)

Provided administrative support to a lawyer by organizing documents, entering data into Excel, and preparing reports and invoices. Utilized editing software and Microsoft Office programs to enhance productivity.