Open to opportunities

Sofia arredondo

@sofiaarredondo

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Proactive administrative professional with sales and customer service experience.

Colombia

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What I'm looking for

I seek a collaborative environment where I can grow my technical and interpersonal skills.

I'm an experienced professional with a strong background in administrative roles and sales. My proactive approach and management skills have allowed me to excel in customer service, ensuring that client needs are met effectively. I thrive in collaborative environments where I can contribute value through efficient organization and supervision.

Throughout my career, I have developed a keen ability to monitor and follow up on processes, always aiming for continuous improvement and the achievement of objectives. My experience includes managing complaints and inquiries, as well as precise sales tracking and analysis of customer needs to propose tailored solutions.

Experience

Work history, roles, and key accomplishments

Current

Gestión administrativa y apoyo en marketing digital

Current

Tecnicoches

Performed general office tasks and provided comprehensive administrative support. Responsibilities included filing, organizing, and classifying physical and digital documents, as well as participating in digital marketing and social media management.

Administrative Support Document Management Digital Marketing Social Media Management Office Management

Asesora de ventas

Duelist Kingdom

Jan 2024 - Mar 2024 (2 months)

Responsible for managing customer complaints and inquiries, providing effective solutions. Additionally, controlled and accurately recorded sales and transactions while analyzing customer needs and proposing tailored solutions.

Customer Service Sales Management Problem Solving Needs Analysis