Open to opportunities

María Fernández

@mariafdez92

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Tourism revenue manager skilled in reservations, data analysis, and process optimization.

Spain

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What I'm looking for

I seek a role leveraging revenue management and reservations expertise where I can optimize pricing, improve KPIs, collaborate cross-functionally, and grow within a data-driven hospitality team.

I am a tourism professional specialized in Revenue Management with extensive experience in reservations, data analysis, and optimizing pricing and occupancy for national and international properties.

I have led coordination across marketing, maintenance and customer service teams, built Excel dashboards and daily KPI reports, and implemented strategies that improved revenue and operational efficiency.

I bring strong analytical skills, meticulous data entry and reporting, and a commitment to operational excellence and superior guest experiences.

Experience

Work history, roles, and key accomplishments

Current

Reservations Manager

Current

Cádiz Time Apartments

Mar 2024 - Present (1 year 6 months)

Optimized reservation processes and pricing strategies that increased revenue and occupancy while reducing response times; built Excel dashboards and daily KPI reports to support decision-making.

Revenue Management Pricing Analysis Excel KPIs Data Entry Channel Management

Front Desk & Administration

Más Apartamentos

Jan 2022 - Feb 2024 (2 years 1 month)

Managed reservations and guest relations across multiple sales channels, controlled billing/payments, and optimized workflows to improve operational efficiency and data accuracy.

Billing Data Entry Channel Management Workflow Optimization Team Coordination

Receptionist

Hotusa Hotels

Jul 2020 - Jul 2021 (1 year)

Handled high-volume reservations, guest assistance and billing, resolved incidents, and maintained precise reservation and financial records to support hotel operations.

Reserving Guest Service Billing Record keeping Data Entry Multitasking

Front Desk & Administration

Marriott International

Nov 2017 - Nov 2018 (1 year)

Managed reservations and VIP guest services in a luxury international hotel, coordinated across departments to deliver premium experiences and supported guest data reporting.

VIP Data Entry Guest Service Reporting Customer Service Luxury Hotel Experience

Education

Degrees, certifications, and relevant coursework

CESAE Formación

Professional Certificate, Revenue Management and Big Data

In-progress coursework focused on Revenue Management and Big Data to support decision-making and revenue optimization in hospitality.

Higher Technician in Hospitality and Tourism Management

Higher Technician, Hospitality and Tourism Management

2015 - 2017

Completed vocational training in Hospitality and Tourism Management with emphasis on reservation operations, guest services, and administrative processes.