Open to opportunities

Priscila Denise Sibille

@prisciladenisesibill

Hotel reception supervisor at Hotel B&B Valencia Ciudad de las Ciencias, managing rates, reservations, and reception staff.

Spain

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What I'm looking for

I’m looking to contribute to a company’s development and growth, working as part of a team to achieve its established goals.

At Hotel B&B Valencia Ciudad de las Ciencias, I manage rate changes based on demand, staff schedules, and group and individual reservations as Jefa de recepción.

As a Recepcionista multifunción at the same hotel, I handled guest enquiries, bookings, complaints, and incident management. I also prepared reports and templates in Excel and processed invoices using Docuware.

At Hotel Sheraton 5* Pilar, Argentina, I coordinated corporate events, from sales and company visits through scheduling, billing, and closeout. I used Opera for event management.

Experience

Work history, roles, and key accomplishments

Current

Recepcionista multifunción

Current

Hotel B&B Valencia Ciudad de las Ciencias

Jan 2018 - Present (8 years 9 months)

Provided customer service in person, by phone, and via email. Managed reservations, created reports in Excel, handled invoicing with Docuware, and supported the director with back office tasks.

Customer Service Reservations Excel Docuware Lean Booking Webbeds Amadeus Back Office Supplier Management

Coordinadora de eventos corporativos

Hotel Sheraton 5* Pilar

Jan 2012 - Dec 2017 (5 years 11 months)

Sold and coordinated corporate events, conducted company visits, and organized event agendas. Managed event sectors, used Opera system, and handled invoicing and closing.

Event Coordination Sales Opera Invoicing Agenda Management

Jefa de recepción

Hotel B&B Valencia Ciudad de las Ciencias

Managed price adjustments based on demand, supervised staff, and prepared monthly schedules. Handled cash preparation and managed group and individual reservations.

Revenue Management Team Leadership Scheduling Cash Handling Reservations