
Maria Delia Nacario
@mariadelianacario
HR Administrator at Accenture supporting BHP Shared Services Philippines, handling employee lifecycle data and HR systems administration.
What I'm looking for
At Accenture, I perform the same HR administration tasks and responsibilities for BHP Shared Services Philippines as I did under its offshore account. My work includes employee lifecycle data administration for staff and contractor onboarding and movements.
At BHP SHARED SERVICES PHILIPPINES INC, I handled overpayment and underpayment calculations, Tier 1 support, and technical troubleshooting. I also coordinated relocation invoicing with vendor payment services.
At GENPACT (Generating Impact) for AMEC FOSTER WHEELER now WOOD Group, I worked in UK HR shared services. I administered employee records and HR system updates, processed employee lifecycle and payroll changes, and responded to enquiries through email and a ticketing tool.
Earlier, I worked in recruitment and administration at kgb_Philippines, and as an appointed Efficiency Coach and Customer Service Representative. I hold a Bachelor of Science in Mechanical Engineering from Camarines Sur Polytechnic Colleges formerly BCAT.
Experience
Work history, roles, and key accomplishments
Performing HR administration tasks for BHP Shared Services under Accenture's offshore account, focusing on employee lifecycle data administration and support.
HR Administrator
BHP Shared Services Philippines Inc.
Jul 2018 - Jun 2021 (2 years 11 months)
Handled HR shared services for BHP, including employee lifecycle data administration, overpayment/underpayment calculations, tier 1 support, and relocation invoicing.
Part of UK shared services account specializing in HR, handling employee data management, payroll administration, and HRIS updates.
HR Specialist
kgb_Philippines
Nov 2015 - Apr 2016 (5 months)
Assisted in recruitment activities, conducted company orientation, managed employee files, and performed exit interviews.
Customer Service Representative
kgb_Philippines
Jun 2009 - Apr 2016 (6 years 10 months)
Supported customers of a leading directory assistance service in the UK and US, handling inquiries and resolving issues.
Efficiency Coach
kgb_Philippines
Monitored and coached customer service representatives to ensure effective call handling and adherence to company objectives.
Education
Degrees, certifications, and relevant coursework
Camarines Sur Polytechnic Colleges
Bachelor of Science, Mechanical Engineering
Bachelor of Science in Mechanical Engineering degree from Camarines Sur Polytechnic Colleges, completed in March 2009.
Camarines Sur National High School
High School Diploma, General
Secondary education from Camarines Sur National High School, completed in March 2001.
Naga Central School 1
Elementary Diploma, General
1997 - 2001
Elementary education from Naga Central School 1, completed in March 2001.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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