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Elaiza LagradaEL
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Elaiza Lagrada

@elaizalagrada

HR Operations Specialist at EmpowerEnterprise Philippines Inc. who streamlined workflows to reduce SLA turnaround time by 60%.

Philippines
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At EmpowerEnterprise Philippines Inc., I streamlined HR policies and workflows, reducing SLA turnaround time by 60%. I also implemented and optimized Workday workflows to improve data accuracy and process standardization.

I manage end-to-end HR operations, including onboarding, offboarding, payroll, timekeeping, and benefits administration. I deliver workforce analytics and develop SOPs to support decision-making and consistent processes.

At Atos Philippines Inc, I served as Acting HR Operations Lead across multiple legal entities, maintaining 99% SLA performance while mentoring team members. I drove process improvements and digital initiatives that reduced turnaround times by up to 70%.

Earlier, at Wood (Amec Services LTD), I supported employee lifecycle operations and led the digitization of employee records. I’m a Registered Psychometrician and am pursuing an MA in Psychology (Industrial/Organizational).

Experience

Work history, roles, and key accomplishments

AI

HR Operations Sr. Specialist (Acting HR Operations Lead)

Atos Philippines Inc

May 2022 - Jun 2025 (3 years 1 month)

Served as Acting HR Operations Lead, overseeing HR operations across multiple legal entities while mentoring team members and maintaining 99% SLA performance. Drove process optimization and digital transformation, reducing turnaround times by up to 70%.

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines logoPP

Polytechnic University of the Philippines

Master of Arts, Psychology

Currently pursuing a Master of Arts in Psychology with a focus on Industrial/Organizational Psychology.

AI

Atos Philippines Inc

Rising Leadership Program, Leadership

Completed the Rising Leadership Program in 2025.

HP

Human Resource Educators' Association of the Philippines

Certified Human Resource Associate, Human Resources

Certified Human Resource Associate certification obtained in 2022.

Professional Regulation Commission logoPC

Professional Regulation Commission

Registered Psychometrician, Psychometrician

Registered Psychometrician certification obtained in 2019.

De La Salle University - Dasmariñas logoDD

De La Salle University - Dasmariñas

Bachelor of Science, Psychology

Bachelor of Science in Psychology from De La Salle University - Dasmariñas, completed in 2019.

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