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Xavier Gonzales

@xaviergonzales

HR Administrator at Total Staffing Skills Corp. who supported nearly 1,000 on-call warehouse personnel.

At Total Staffing Skills Corp., I managed HR and workforce support for nearly 1,000 on-call warehouse personnel, coordinating availability, scheduling, attendance, and workforce concerns.

I also coordinated recruitment for multiple client accounts, supported onboarding and payroll processing, and prepared employee-relations documentation. My work included maintaining employee records and trackers, supporting disciplinary processes, and responding to employee concerns.

Experience

Work history, roles, and key accomplishments

HR Administrator / HR Coordinator

Total Staffing Skills Corp.

Oct 2023 - Jul 2026 (2 years 9 months)

Managed HR and workforce support for nearly 1,000 on-call warehouse personnel, coordinating recruitment, onboarding, employee relations, and payroll support. Prepared HR documentation and supported disciplinary processes.

Customer Representative

Alorica (Verizon)

Oct 2022 - Jul 2023 (9 months)

Provided customer support in a high-volume telecommunications environment, resolving customer inquiries and account/service concerns while maintaining service quality.

Customer Support Communication Skills Problem Solving Issue Resolution

Sales Representative

Results CX

Feb 2022 - Sep 2022 (7 months)

Conducted sales outreach and customer engagement activities, building customer relationships through communication and follow-up in a target-driven environment.

Sales Outreach Customer Engagement Communication Skills Active Listening Follow up