Mariah User

As a Customer Service Representative, I handled inquiries and resolved customer complaints, ensuring a positive experience. I assisted new members in understanding company policies and maintained a friendly demeanor throughout interactions.

Handled customer service calls and inquiries from customers, resolved customer complaints and requests, and maintained a friendly and positive attitude when communicating with customers.

Shopped grocery and non-grocery products, staged orders together based on pickup time and temperature, and presented an order summary and review of substitutions to the customer.

Collected and stacked dirty dishes on the cart and returned the cart to the kitchen, replaced material in shelving area, and answered in-person inquiries.

Maintained frequent phone contact with provider representatives, third party customer service representatives, pharmacy staff, and case managers, and provided exceptional customer service to internal and external customers.

Read production orders on color-coded menu cards on trays to determine items to place on the tray, collected and stacked dirty dishes on the cart and returned the cart to the kitchen.

At McDonald's, I prepared food orders, assisted customers, and maintained cleanliness in the kitchen, adhering to safety protocols.

Prepared meals/snacks as assigned by supervisor according to planned menus, established schedules, resident requests, and sanitary directives.