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Maria Andreina Parra Parra

@mariaandreinaparrapa

Virtual Administrative Assistant at PHYSICIANS COLLABORATIVE NETWORK, processing 380–500 daily faxes across approximately 30 clinics.

Colombia

Message

At PHYSICIANS COLLABORATIVE NETWORK, I process 380–500 incoming faxes daily for a multi-location dermatology and aesthetic practice, routing documentation across approximately 30 clinic locations.

I use RingCentral and EMA (Modernizing Medicine) to verify patient and clinic information and route medical records requests, laboratory results, referrals, prescriptions, and other correspondence. I also organize files in Google Drive and prepare reports on outstanding items for clinic managers.

Previously, as Department Head, Subscription Department at PYRAMIDE SEGUROS, I reviewed insurance requests and medical documentation against policy conditions. My experience also includes administrative support at LEONARDO ROBINSON INSURANCE BROKER and sales and radio roles in Venezuela and Houston.

Experience

Work history, roles, and key accomplishments

Current

Virtual Administrative Assistant

Current

Physicians Collaborative Network (PCN)

Mar 2024 - Present (2 years 7 months)

Process 380–500 incoming faxes daily and route medical documentation across approximately 30 clinic locations for a multi-location dermatology and aesthetic practice. Manage medical records requests, notes, lab results, referrals, prescriptions, and patient information verification while maintaining HIPAA compliance.

Sales Representative

Buena Suerte Newspaper

Mar 2023 - Jul 2023 (4 months)

Built new-business opportunities through outbound prospecting, researching potential advertisers and conducting calls to identify sales opportunities. Presented advertising services and managed client follow-up, supporting the sales cycle from initial outreach through closing activities.

Outbound Prospecting Sales Client Follow up Communication Skills Advertising Sales

Commercial Radio Host

Ibiza 97.9

Jan 2021 - Dec 2022 (1 year 11 months)

Hosted live radio programs, conducted interviews, presented advertising opportunities to prospective clients, and supported advertising sales and customer communication.

Radio Hosting Interviewing Advertising Sales Client Communication

Department Head, Subscription Department

Pyramide Seguros

Jan 2016 - Dec 2018 (2 years 11 months)

Led departmental operations involving analysts and claims experts, reviewing requests for policy issuance, vehicle inspections, reimbursements, and payment processing. Evaluated medical documentation and policy conditions to determine coverage eligibility.

Insurance Operations Claims Review Clinical Documentation Review Policy Analysis Authorization Team Coordination Attention To Detail

Personal Assistant

Leonardo Robinson Insurance Broker

Jan 2013 - Dec 2016 (3 years 11 months)

Coordinated day-to-day administrative operations for an insurance advisor, including scheduling, meetings, travel arrangements, and ticket purchases. Supported policy administration from issuance through renewal, preparing international insurance policies and assisting clients with policy questions and renewals.

Administrative Support Scheduling Travel Arrangements Policy Administration Client Communication Contract Renewal Follow Up Organization