Maria-Louiza Laopodi
@maria-louizalaopodi
Operations leader optimizing capacity, workflows, and delivery for mission-driven teams.
GreeceWhat I'm looking for
I am an operations leader with 20+ years’ experience supporting distributed teams and delivering reliable, high-quality service across multiple accounts. I specialize in workforce planning, scheduling, capacity management, KPI-driven reporting, and building systems that surface operational risks early to enable timely escalation.
I partner with service delivery and domain experts to streamline workflows, support onboarding and escalations, and continuously improve efficiency, service quality, and client satisfaction. I consult for mission-driven businesses, nonprofits, startups and project-based teams and am training in AI-enabled operations workflows while completing PMP certification.
Experience
Work history, roles, and key accomplishments
Operations & Project Management Consultant
Solution Tank
Jan 2003 - Present (23 years)
Provide operations and project management consulting to mission-driven businesses and nonprofits, streamlining operations, optimizing workflows, and aligning processes with strategic goals across multiple accounts.
Director & Operations Expert
CulturePolis
Jan 2021 - Jan 2025 (4 years)
Led digital transformation, strategy design, partnerships development, fundraising coordination and operations management to support organisational growth and program delivery.
GOProgram Manager
Goethe-Institut
Jan 2015 - Jan 2021 (6 years)
Managed a Greek–German fellowship program (72 projects, €2.5M), scaled teams across 10+ cities, and designed and executed regional support strategies while ensuring legal and administrative compliance.
Project Manager
American School of Classical Studies at Athens
Jan 2010 - Jan 2012 (2 years)
Managed a €1M heritage tech restoration project with 50+ vendors, delivering digitization, IT infrastructure, and enhanced quality communications for high-visibility cultural sites.
Education
Degrees, certifications, and relevant coursework
QUQueen Margaret University
Master of Science, Festival Producing & Management
2001 - 2002
Completed an MSc in Festival Producing & Management, focusing on festival production and cultural management practices.
European School, Luxembourg
European Baccalaureate, Arts/Languages
1989 - 1997
Completed the European Baccalaureate with emphasis on arts and languages.
UKUniversity of Kent
Bachelor of Arts (Hons), Interior Architecture
Earned a BA (Hons) in Interior Architecture with study focused on design and spatial planning.
Availability
Location
GreeceAuthorized to work in
Job categories
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