At TZ Hub Media, I managed customer bookings and coordinated photoshoot appointments, including scheduling dates and locations. I kept customers informed about appointment times, directions, and booking details.
I handled customer questions, displeasure, and complaints, and assisted with payment handling while maintaining organized booking information.
As an Administrative Assistant (NYSC) at D Real Corner Stone School, I maintained daily attendance records and communicated with parents and teachers about reminders, meetings, and school events.
I also made follow-up calls about school fee payments and students’ needs, responded to parents’ concerns, and completed practical training in customer support, virtual assistance, and IT support.
