Open to opportunities

Onome Avbado

@onomeavbado

Administrative & Customer Support VA skilled in email, scheduling, customer service & travel coordination. Organized, reliable & detail-oriented.

Nigeria

Message

What I'm looking for

I am looking for a role that values organization and communication, where I can contribute to team success and grow professionally.

I am an Administrative and Customer Support Virtual Assistant with experience in email and calendar management, customer service, data entry, travel coordination, and event planning. I help businesses stay organized, manage busy schedules, and deliver smooth operations.

During my internships at Afriment and Djas Digital Hub, I gained hands-on experience in client communication, research, and workflow management using tools such as Google Workspace, Trello, Slack, Zoom, Apollo, and Canva. I also earned certifications in Virtual Assistance, Customer Support, and Soft Skills, which reflect my dedication to continuous growth.

My background includes onsite roles in administration and supervision, where I managed staff, supported operations, and improved efficiency.

I am particularly interested in remote Administrative and Customer Support roles where I can contribute to team success, improve client satisfaction, and continue building my career as a trusted Virtual Assistant.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant/IT Support

Current

Afriment

Jul 2025 - Sep 2025 (2 months)

Manage email, calendar scheduling, and client follow-ups, ensuring 100% meeting attendance with zero conflicts.

Deliver customer support by resolving inquiries, improving response time by 25%.

Support event planning and logistics for a conference with 500+ participants.

Conduct market research, prepare reports, and organize travel itineraries, reducing planning time by 30%.

Operations Management Team Coordination Inventory Management Scheduling performance reporting

Virtual Assistant

Djas Digital Hub

May 2025 - Jun 2025 (1 month)

Completed training in admin task,email management, scheduling, travel coordination, and customer support.

Handled 15+ simulated client inquiries with 95% accuracy.

Built filing and task systems, improving organization speed by 30%.

Used tools (Trello, Slack, Gmail, Calendly, Canva, Apollo) to streamline workflows.

Teaching Assistant

St. Jude Secondary School

Jun 2021 - Jun 2022 (1 year)

Maintained records for 100+ students with zero errors.

Assisted with class scheduling and preparation, reducing teacher workload by 25%.

Supported exam supervision and material handling, ensuring 100% compliance.

Coordinated extracurricular activities to improve student engagement.

Extracurricular Activities Lesson planning Classroom Preparation

Administrative Assistant

Galaxy University Lecture

Dec 2019 - Mar 2020 (3 months)

Delivered front desk and customer support to 50+ students daily, improving response time by 30%.

Managed registration and fee processing with 100% accuracy.

Streamlined filing and documentation systems, improving access by 40%.

Prepared monthly reports for management tracking.

Customer Support Student Registration Document Processing Records Management

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Science, Forestry and Wood Science

Studied Forestry and Wood Science, gaining foundational knowledge in environmental management and wood technology. Developed skills in scientific research and data analysis relevant to natural resources.

Djas Academy

Certificate, Virtual Assistant Training

Completed comprehensive training in virtual assistance, covering administrative tasks, travel coordination, and client support. Acquired practical skills essential for efficient remote support.

Jobberman Propel

Certificate, Soft Skills Training

Participated in soft skills training, focusing on core professional competencies such as teamwork and time management. Enhanced interpersonal and organizational abilities crucial for workplace success.