Kristine Tinashe
@kristinetinashe
Customer service professional focused on delivering measurable results.
What I'm looking for
I am a multi-disciplined and efficient customer service professional with a strong emphasis on measurable results. My experience spans various roles, where I have honed my communication and organizational skills. I thrive in multicultural environments and am dedicated to achieving team success while adhering to strict deadlines.
Throughout my career, I have developed a reputation for being a flexible team player who values creativity and initiative. My roles have included managing client interactions, resolving complaints, and training new employees, all of which have contributed to my ability to enhance customer loyalty and satisfaction.
Experience
Work history, roles, and key accomplishments
Shop Attendant
Brome Cyber Shop
Jan 2020 - Jan 2021 (1 year)
Assisted in sales strategies, performed online services, upheld store policies, and trained new employees while balancing daily cash registers accurately.
Receptionist
Muriithi S. Kiragu & Co Advocates
Jan 2018 - Jan 2020 (2 years)
Managed phone calls, scheduled appointments, and assisted walk-in clients while providing detailed information and support as needed.
Sales Agent
Faulu Microfinance Bank
Jan 2018 - Jan 2020 (2 years)
Responded to customer requests for products and services, resolved complaints with empathy, leading to increased customer loyalty and repeat business.
Education
Degrees, certifications, and relevant coursework
Marist International College
Information Technology
2022 - 2024
Brome Computer College
Information Technology
2012 - 2013
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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