Marc Zoub

I am a results-driven customer support professional with over two years of experience in delivering exceptional service and resolving customer inquiries. My journey in customer support has equipped me with strong communication and problem-solving skills, allowing me to build lasting client relationships and enhance customer satisfaction. I thrive in high-pressure situations, always striving to maintain a positive customer experience.

In my recent role as a Customer Support & Sales Specialist, I provided personalized support via social media, addressing inquiries and resolving issues effectively. I collaborated closely with clients to understand their needs, ensuring that I delivered accurate information and feedback to internal teams. My previous experience as a Bakery Operations Supervisor further honed my ability to manage operations while delivering excellent customer service, addressing client concerns, and ensuring a positive in-store experience.