At Fido (Rogers Communications), I provided customer support in English and French, explained billing statements and account adjustments, and resolved billing inquiries and disputes. I also updated customer records and call notes while following privacy and data security procedures.
As General Manager at Taco et Burrito, I managed daily operations, staff coordination, and scheduling, and oversaw inventory, payroll, and administrative data entry. Earlier, at La Capital Tacos, I served customers, handled cashier transactions, and assisted with kitchen operations.
