MAMargie Aguilar
@margieaguilar
Experienced customer service leader skilled in team management, sales, and operations.
VenezuelaWhat I'm looking for
Soy una profesional de servicio al cliente con experiencia en supervisión de equipos, ventas y operaciones en restaurantes, retail y servicios financieros.
He liderado inventarios, organización de horarios, elaboración de planes de ventas y atención directa al comensal y al cliente, siempre con foco en la resolución de problemas y la satisfacción.
En el sector financiero, realicé transacciones, promoví productos, entrené a nuevo personal y gestioné conciliaciones bancarias y pagos; en retail manejé pedidos a proveedores y control de stock.
Busco aportar mi experiencia en puestos de atención y liderazgo, optimizando procesos, formando equipos efectivos y mejorando la experiencia del cliente.
Experience
Work history, roles, and key accomplishments
Representante de Servicio
Mountain America Credit Union
Jan 2025 - Aug 2025 (7 months)
Provided member services and transactions including deposits, withdrawals, cashier's checks, account openings and loan-related tasks; promoted products and trained new staff to improve service delivery.
Supervisora - Encargada
Latin Market West Jordan
Aug 2023 - Aug 2025 (2 years)
Led customer service and sales operations, managed supplier orders, reconciled bank accounts and invoices, and maintained inventory and stock to support sales growth.
Jefe de Servicio
Albahaca Restaurante
Sep 2018 - Aug 2020 (1 year 11 months)
Managed front-of-house operations including inventory of liqueurs and products, staff scheduling and task organization, and prepared budgets and sales plans for private events, improving service consistency.
Education
Degrees, certifications, and relevant coursework
UCUniversidad Rafael Belloso Chacín
Licenciatura en Administración de Empresas, Administración de Empresas (mención Mercadeo)
2013 - 2015
Pursued Licenciatura en Administración de Empresas with a specialization in Marketing, completed up to 5th semester between 2013 and 2015.
Colegio Alejandro Próspero Reverand
Bachiller en Ciencias, Secondary Education
Completed secondary education and obtained Bachiller en Ciencias.
Availability
Location
VenezuelaAuthorized to work in
Job categories
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