Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@marcossilva
Dedicated support analyst with expertise in system management.
I'm a dedicated support analyst with a strong background in system management and technical support. With a degree in Analysis and Development of Systems, I have honed my skills in user management, incident resolution, and SQL database queries. My experience spans several roles, where I've consistently delivered high-quality support and solutions to enhance operational efficiency.
Throughout my career, I have worked with various technologies and systems, including Tasy, Active Directory, and Microsoft 365. My role at GHAS Consulting has allowed me to further develop my analytical skills, particularly in resolving incidents across multiple departments. I thrive in challenging environments and am committed to continuous learning and professional growth.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
GHAS Consulting
Jul 2024 - Present (1 year 4 months)
Managed user registration, parameter creation, and release within the Tasy system. Resolved incidents across assistance, billing, and pharmacy departments by analyzing system rules and performing SQL queries for reporting.
Techlise Soluções em Tecnologia
Jan 2022 - Aug 2024 (2 years 7 months)
Provided remote support to clients, configuring email, printers, and performing desktop preventive maintenance. Managed email creation in Local Web, Bitdefender policies, and site releases. Conducted asset inventory using OCS and assisted with Microsoft 365 account configurations.
Squadra Tecnologia em Software S.A
Mar 2017 - Dec 2021 (4 years 9 months)
Addressed demands and failures related to the Tasy system, including configuring multifunction, wristband, and Zebra printers. Managed user creation, profile, and sector liberation within Tasy, along with digital certificate installations. Performed maintenance on printers, formatted computers, and managed network access.
Squadra Tecnologia em Software S.A
Jun 2015 - Dec 2017 (2 years 6 months)
Created new users and emails in Active Directory and Exchange, installed software, and handled software factory demands via the ticketing system. Performed preventive and corrective maintenance on computers, notebooks, and multifunction printers.
Degrees, certifications, and relevant coursework
Technical Degree, Hardware Support Analysis
Completed a technical program focused on hardware support analysis. Gained foundational knowledge and practical skills in maintaining and troubleshooting hardware systems.
Bachelor's Degree, Systems Analysis and Development
Completed a program in Systems Analysis and Development. Acquired skills in analyzing, designing, and developing software systems.
Software and tools used professionally
You can contact Marcos and 90k+ other talented remote workers on Himalayas.
Message MarcosAlingson André
Analista de Suporte Pleno, Hype Tecnologia
Samuel Moraes
IT Support Analyst II, Ecore Soluções em Tecnologia da Informação Ltda.
Meire Veras
IT Support Analyst, Coty Inc.
Giovani Duarte
IT Support Analyst, Hospital Santa Marcelina
Helio Neto
ERP Support Analyst, Nomus
Jhonathan Ferreira
Mid Level Support Analyst, Linx Sistemas e Consultoria
Cauã User
IT Intern – Support, Quatá Alimentos
Marcelo Deus
Technical Support, Dexian
Gustavo Araújo Mendes
Analista de Suporte, Spread Tecnologia
vinismo User
Technical Expert, Teleperformance Microsoft