Marcos Josue López Flores

As a dedicated Customer Service Representative with experience in both customer support and data management, I bring a strong background in handling technical support inquiries and processing background checks. My time at Teleperformance and Caremax has equipped me with the skills to efficiently manage customer issues, process data, and ensure seamless operations.

In my role at Teleperformance, I utilized Salesforce to manage background check reports, resolve payment issues, and assist with technical support for DoorDash applicants. At Caremax, I supported patients by coordinating medication orders, scheduling appointments, and explaining insurance plans, demonstrating my ability to work in fast-paced environments while maintaining attention to detail.

I hold certifications in Data Entry and Web Scraping, complemented by a strong foundation in MS Office and active listening. My educational background includes a High School Diploma and Advanced English Studies, which have honed my communication skills and adaptability in diverse professional settings.