Open to opportunities

Marc Cuevas

@marccuevas

Message

Experienced survey interviewer and data collector with strong customer service and ground-handling background.

United States

Message

What I'm looking for

I seek roles where I can apply field data collection, customer-facing support, and operational coordination, with opportunities to learn new systems and advance.

I am an experienced survey interviewer and data collector with a strong background in customer service, ground handling, and technology sales support. I reliably conducted computer-assisted personal interviews for Statistics Canada, ensuring accurate documentation, verification, and safeguarding of collected survey data.

My hands-on operational experience includes cargo processing, aircraft loading/unloading, operating ground support equipment, and coordinating with flight crews and ground staff to meet on-time departures. I have also provided sales and technical support at STAPLES, understanding client needs and recommending appropriate solutions.

I hold a Certificate in Information Technology and a BS in Civil Engineering, and I bring strengths in attention to detail, time management, leadership, and communication. I am determined, adaptable, and open to learning new systems and technologies to support organizational goals.

Experience

Work history, roles, and key accomplishments

Computer Assisted Interviewer

Statistics Canada

Jul 2022 - Jul 2023 (1 year)

Conducted computer-assisted personal interviews, collected and verified survey data, and safeguarded documentation while performing research using various tools.

Data Collection Data Verification Documentation Research Communication Attention To Detail

Technology Consultant

Staples Canada

Sep 2021 - Mar 2022 (6 months)

Provided sales and technical support for technology products and services, assessed client needs, recommended solutions, and ensured customer satisfaction.

Technical Sales Customer Support Solution Recommendation Upselling Client Communication Product Knowledge

Cargo Handler

Cargojet

Mar 2015 - Mar 2020 (5 years)

Managed safe and timely processing of cargo and aircraft loading/unloading, operated ground support equipment, sorted packages, and handled freight per procedures.

Cargo Ground Support Equipment Safety Procedures Teamwork Problem Solving

Station Attendant

Air Canada

Nov 2013 - Feb 2015 (1 year 3 months)

Executed aircraft ground handling tasks including baggage and freight handling, equipment operation, and coordination with flight crews and ground staff to ensure on-time departures.

Time Management Attention To Detail