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Cliff Clarke

@cliffclarke

Customer care and data entry leader with 15+ years driving operational excellence.

United States
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What I'm looking for

I seek a role where I can lead customer care and data entry teams, improve quality control, and implement efficient processes in a collaborative, growth-focused organization.

I am a customer care and data entry specialist with over 15 years of experience delivering high-quality service, data processing, and team leadership. I have a track record of managing multiple customer service agents, improving data entry accuracy, and driving sales support.

As a General Manager and supervisor, I developed and executed customer strategies, led and mentored high-performing teams, and fostered collaborative, results-driven environments. I designed and supervised campaigns for data entry and quality control to ensure efficient project completion.

My background includes roles in customer service supervision, data entry management, and cyber security analysis responsibilities that strengthened my attention to detail, process consistency, and operational oversight. I maintain strong managerial strategies to meet deadlines and uphold supply and data consistency across departments.

I hold certificates from Harvard Business School in business and individual dynamics and additional credentials in logistics/supply chain and IBM data analysis. I communicate fluently in English and focus on delivering reliable, measurable improvements in customer care and data operations.

Experience

Work history, roles, and key accomplishments

BL

Data Entry Clerk / Customer Service Supervisor

BentleyWalker Ltd

Jan 2006 - Jan 2010 (4 years)

Created and supervised data entry campaigns and quality control processes to ensure timely, accurate completion of projects and meet customer requirements.

Education

Degrees, certifications, and relevant coursework

SC

St. Dominic's College

Secondary Education, General Education

1996 - 2006

Attended St. Dominic's College from 1996 to 2006 for secondary education.

LS

Long Beach High School

High School Diploma, General Education

1987 - 1992

High School Diploma earned from Long Beach High School between 1987 and 1992.

Harvard Business School logoHS

Harvard Business School

Certificate in Business, Business

Completed certificate coursework in Business and Individual Dynamics at Harvard Business School.

Tech stack

Software and tools used professionally

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