At NORC at the University of Chicago, I conduct bilingual telephone interviews, document sensitive healthcare, employment, education, and demographic information, and follow detailed research protocols to protect confidentiality and data quality.
I've built rapport with diverse respondents, de-escalated challenging conversations, and managed multiple systems while meeting productivity expectations. Previously at Amazon Warehouse, I packaged online orders, supported daily team quotas, used scanners and handheld printers, operated pallet jacks, and maintained quality control.
