Open to opportunities

María Emilia Rivadeneira

@maraemiliarivadeneir

Message

Results-driven Account Manager with 8+ years managing enterprise clients across international markets.

Spain

Message

What I'm looking for

I seek a role leading enterprise account strategy within a collaborative, growth-oriented company where I can drive retention, scale relationships, and mentor teams.

I am a results-driven Account Manager with over eight years building and maintaining enterprise client relationships across international markets, specializing in streaming media platforms and EMEA territories.

I have managed high-value accounts including Netflix, Disney and WBD, executing sales and marketing strategies that improved account retention from 60% to 95% and sustained 99%+ client satisfaction across 750+ quarterly deliveries.

I bring deep CRM and operations expertise using Salesforce, JIRA and Asana, plus people management experience leading small cross-functional teams of 5–8 members and participating in hiring and training initiatives.

I provide strategic market intelligence to shape product and regional expansion, collaborate closely with marketing for launches and collateral, and prioritize proactive client visits and issue resolution to drive long-term growth.

Experience

Work history, roles, and key accomplishments

Current

Digital Content Process Expert

Current

Prime Video and Amazon MGM Studios

Oct 2024 - Present (1 year 3 months)

Build and maintain strategic relationships across Prime Video Global Operations, driving process improvements that accelerated content publishing and improved platform performance while supporting hiring and training of new collaborators.

Account Management Stakeholder Management Process Improvement Content Operations Cross Functional Collaboration Market Intelligence Training CRM

Dubbing Senior Account Manager

Deluxe Media

Jan 2021 - Oct 2024 (3 years 9 months)

Managed high-value enterprise accounts (Netflix, Disney) for EMEA, delivering 25+ releases/month, achieving 95%+ retention and executing territory sales and marketing across Spain, Portugal and Italy.

Enterprise Account Management Sales Strategy CRM (Salesforce)Jira Face To Face Selling Territory Management

Dubbing Production Controller

Iyuno-SDI Media

Jan 2019 - Jan 2021 (2 years)

Managed dubbing orders and workflow across 18+ languages in EMEA, ensuring consistent delivery and supporting regional product launches through coordination with sales and marketing.

Workflow Management Project Coordination CRM Client Communication Cross Functional Collaboration

Financial Assistant

SDI Media

Jan 2018 - Jan 2019 (1 year)

Managed client billing and financial reporting, ensuring accurate invoicing and timely resolution of payment issues while supporting account teams on spending tracking and contract negotiations.

Billing Financial Reporting Invoice Resolution CRM

Editor and Sales Representative

LOOK Magazine

Jan 2016 - Jan 2017 (1 year)

Developed advertising sales relationships and collateral, managing accounts from prospecting to contract execution and securing repeat business through face-to-face meetings and tailored sales strategies.

Sales Client Development Marketing Collateral Face To Face Sales Account Management Contract Negotiation

Education

Degrees, certifications, and relevant coursework

Universidad Europea de Madrid

Master's Degree, Dubbing, Translation and Subtitling

2017 - 2018

Completed a Master's Degree in Dubbing, Translation and Subtitling, focusing on localization and audiovisual translation techniques for media content.

Universidad Rafael Landívar

Bachelor's Degree, Communications

2012 - 2016

Earned a Bachelor's Degree in Communications with coursework and experience in editorial sales, marketing collateral creation, and client relationship management.