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Paula DevotoPD
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Paula Devoto

@pauladevoto

Customer Success Manager at HOLIDAYCHECK, guiding 200+ accounts from onboarding through renewal and growth.

Spain
Message

At HOLIDAYCHECK, I manage the full client lifecycle for more than 200 accounts across Spain and Portugal. I guide onboarding and product adoption, monitor account health, and help clients plan renewals and growth.

At HEARST MAGAZINES, I managed enterprise accounts for brands including L'Oréal, Toyota, Stellantis, Universal Pictures, and Sony. I presented campaign insights in executive business reviews and helped clients adopt new platform features and ad formats.

At VIDOOOMY, I onboarded and grew a portfolio of 50+ agency accounts in Spain, increasing commercial agreements from around €100K to over €700K. Across my customer and account roles, I've focused on retention, data-informed guidance, and helping clients get value from digital platforms.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EAE Business School logoES

EAE Business School

Master's, Digital Marketing & E-Commerce

2019 - 2020

Master's in Digital Marketing & E-Commerce from EAE Business School, completed in Madrid from 2019 to 2020.

Google logoGO

Google

Google Ads & Analytics Certifications, Digital Marketing

Certifications in Google Ads and Analytics.

HubSpot Academy logoHA

HubSpot Academy

HubSpot Sales Software Certification, Sales

Certification in HubSpot Sales Software.

Universidad del Salvador logoUS

Universidad del Salvador

Bachelor's Degree, Public Relations

2014 - 2018

Bachelor's Degree in Public Relations from Universidad del Salvador, completed in Buenos Aires from 2014 to 2018.

Salesforce logoSA

Salesforce

Salesforce Administrator Basics, Salesforce Administration

Certification covering Salesforce Administrator Basics.

Tech stack

Software and tools used professionally

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