Maple Morris
@maplemorris
Dedicated customer service professional with a passion for art.
United StatesWhat I'm looking for
My name is Maple Morris, and I am a dedicated customer service professional with experience in various roles, including my current position as a Residential Connectivity Specialist at Spectrum. I thrive in fast-paced environments and enjoy engaging with customers to provide exceptional service. My background as a barista has honed my communication and leadership skills, allowing me to adapt quickly to different situations and meet customer needs effectively.
In addition to my professional experience, I hold certifications in Adobe Illustrator and have achieved black belts in both Tae Kwon Do and Hapkido. These accomplishments reflect my commitment to continuous learning and personal growth. I am passionate about art and enjoy expressing my creativity through various mediums, which complements my professional endeavors.
Experience
Work history, roles, and key accomplishments
Residential Connectivity Specialist
Spectrum
Mar 2025 - Present (1 year 4 months)
Provided exceptional customer service and technical support to residential connectivity clients. Resolved complex issues related to internet, TV, and phone services, ensuring high customer satisfaction.
Barista
The Optimist Raleigh
Jul 2024 - Feb 2025 (7 months)
Prepared and served a variety of coffee beverages, maintaining high standards of quality and presentation. Managed cash transactions and ensured a clean and organized work environment.
Barista
Starbucks
Nov 2022 - May 2023 (6 months)
Delivered consistent, high-quality coffee and food products in a fast-paced environment. Engaged with customers to provide a positive experience and maintained store cleanliness.
Sales Associate
Journeys Kids
Jul 2022 - Dec 2022 (5 months)
Assisted customers with product selection and maintained an organized sales floor. Processed sales transactions and contributed to achieving daily sales targets.
Education
Degrees, certifications, and relevant coursework
Garner High School
High school diploma, General Studies
Obtained a high school diploma from Garner High School. Developed foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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