Greenë Smith
@greensmith
Customer service-oriented professional with graphic design expertise.
United StatesWhat I'm looking for
I am a dedicated professional with over five years of experience in customer service and graphic design. My journey began in the coffee industry, where I honed my skills as a Barista and later as a Receptionist at Harmony Dispensary. I excelled in engaging with customers, fulfilling orders, and providing product knowledge that enhanced their overall experience. My commitment to ongoing training allowed me to stay updated on industry trends, which I leveraged to deliver personalized service.
In addition to my customer service background, I have a strong foundation in graphic design. At MS Signs, I developed creative concepts for various signage projects, collaborating with cross-functional teams to ensure consistency and quality. Utilizing industry-leading software like Adobe Creative Suite, I created visually compelling graphics that effectively communicated clients' messages and enhanced their brand image. I am passionate about blending creativity with customer engagement to create memorable experiences.
Experience
Work history, roles, and key accomplishments
Receptionist/WFH
Harmony Dispensary
May 2018 - Present (7 years 3 months)
Demonstrated excellent customer service skills by engaging with customers, taking and accurately fulfilling orders, and providing product knowledge and recommendations to enhance their overall experience. Answered and directed incoming calls, ensuring prompt and professional communication with patients and colleagues.
Graphic Design
MS Signs
Mar 2016 - Present (9 years 5 months)
Developed and executed creative concepts for various sign concepts including banners, LEDs, and other graphics. Collaborated with cross-functional teams to plan and design layouts, graphics, and illustrations for print and digital media, ensuring consistency with project objectives.
Barista/Specialty Team Member
Whole Foods Market
Feb 2015 - Present (10 years 6 months)
Prepared and served a variety of handcrafted specialty coffee beverages to customers, ensuring exceptional quality and consistency in taste and presentation. Collaborated with team members to maintain a clean and organized workspace, restocking supplies and ingredients as needed to ensure efficient operations and smooth workflow.
Education
Degrees, certifications, and relevant coursework
Passaic Valley Regional High School
High School Diploma, Art/Visual Art
2008 - 2012
Acquired a comprehensive education in Art/Visual Art, culminating in a High School Diploma. Developed foundational skills and knowledge in various artistic disciplines.
Availability
Location
United StatesAuthorized to work in
Job categories
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