Seeking a dynamic work environment where I can contribute to my leadership skills.
MMLooking for a job
Manupriya Manoj
@manupriyamanoj
Experience managing live chat operations, handling customer grievances, and overseeing refunds.
IndiaWhat I'm looking for
Enthusiastic and results-driven Customer Support Team Lead with proven
experience managing live chat operations, handling customer grievances, and overseeing refunds.
Strong background in non-voice support and email communication, with hands-on internship
experience in issue tracking and resolution. Skilled at mentoring teams, optimizing support
workflows, and improving customer satisfaction through empathetic and efficient service.
Experience
Work history, roles, and key accomplishments
AL
Current
Customer Support Team Lead
Adloggs Technologies Private Limited
Mar 2024 - Present (1 year 7 months)
Customer Support Team Lead with proven experience managing live chat operations, handling customer grievances, and overseeing refunds.
Strong background in non-voice support and email communication, with hands-on internship experience in issue tracking and resolution. Skilled at mentoring teams, optimizing support workflows, and improving customer satisfaction.
PT
Student
Park College of Engineering and Technology
Pursued B.TECH/IT degree with a focus on software development and mobile application development.
Education
Degrees, certifications, and relevant coursework
AUAnna University
B Tech, Information Technology
Grade: 8.0
Activities and societies: Overall Placement Coordinator
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
25k+ USD
Job categories
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